Job Summary

Shape the future of product innovation as you lead, launch, and deliver high-impact solutions that exceed customer expectations.

Join a dynamic team where your expertise drives meaningful change, empowers your growth, and ensures your work resonates with clients and colleagues.

As a Product Manager in Offer Platforms, you play a pivotal role in developing innovative product offerings and leading the end-to-end product life cycle. You act as the voice of the customer, guiding profitable products that deliver real value. You leverage your expertise to launch new products, gather feedback, and ensure exceptional client experiences. You collaborate with cross-functional teams to deliver scalable, resilient, and high-quality solutions.

Job responsibilities

• Develop a product strategy and vision that delivers value to customers
• Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition
• Build frameworks and track key success metrics such as cost, features, risk posture, and reliability
• Partner with product and technical teams to align roadmaps and prioritize work
• Create requirements from high-level business needs through to technical execution, partnering with stakeholders
• Analyze data independently to ensure requirements are clear and forward-thinking
• Build partnerships to continuously enhance the offer ecosystem through collaboration
• Engage leadership for support, updates, and partnership through challenges

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a related field
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Ability to process complex technical subject matter and translate it into business solutions
• Experience formulating and communicating clear product strategies in both written and verbal form
• Ability to efficiently collaborate with a wide range of partners to develop and deliver product plans
• Experience working with technical teams to define priorities, requirements, and share roadmap updates
• Demonstrated experience working in a highly matrixed, complex organization

Preferred qualifications, capabilities, and skills

• Experience with card offers, shopping platforms, or related financial products
• Strong analytical and problem-solving skills
• Familiarity with agile methodologies and product management tools
• Excellent stakeholder management and influencing skills

• Passion for continuous improvement and innovation

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

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Lead product innovation and deliver impactful solutions that enhance customer experiences.