Join a team that turns strategy into campaigns customers actually feel. You will partner across teams to deliver clear, compliant marketing and keep work moving quickly and accurately.

As a Campaign Management Associate in Marketing Growth and Innovation, you lead the day-to-day execution of credit card marketing campaigns across channels. You coordinate timelines, stakeholders, and approvals to deliver work on time and to standard. You continuously improve processes while balancing customer experience, speed to market, and strong risk and control practices.

Job responsibilities

• Execute credit card marketing campaigns aligned to product positioning, offers, and placement strategies
• Manage creative development and coordinate campaign assets across supported channels
• Lead end-to-end workflows, timelines, and approvals to ensure on-time delivery
• Partner with cross-functional stakeholders to drive alignment and timely decisions
• Apply a customer-first lens to support a consistent, high-quality experience
• Identify process gaps and implement improvements that increase efficiency and reduce cycle time
• Validate accuracy across creative, offer, and execution details before launch
• Document campaign requirements, decisions, and approvals clearly and consistently
• Monitor execution progress and proactively resolve risks, issues, and dependencies
• Ensure campaigns meet regulatory requirements and internal review standards
• Follow established procedures to support strong risk and control practices

Required qualifications, capabilities, and skills

• Bachelor’s degree
• 3+ years of campaign management or project management experience in marketing, advertising, media, agency, or creative strategy
• Demonstrated ability to manage multiple priorities and deadlines with strong attention to detail
• Strong written and verbal communication skills, with the ability to influence and align partners
• Proven problem-solving skills and comfort navigating ambiguity
• Collaborative working style with strong interpersonal skills
• Continuous improvement mindset and comfort adopting new tools and ways of working
• Customer-focused approach with the ability to consider the end-to-end customer experience
• Demonstrated commitment to risk awareness, controls, and compliance in customer-facing work

Preferred qualifications, capabilities, and skills

• Experience in credit card or broader financial services marketing
• Experience supporting multi-channel campaigns, including email and direct mail
• Experience improving workflows and operational processes across marketing execution
• Familiarity with creative development and approval workflows in regulated environments

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans