Senior Product Associate - Liquidity & Account Solutions Product Development
Product
Mumbai, Maharashtra, India
Shape the future of intraday liquidity by helping deliver products that improve client experience and reduce operational friction. Bring your product skills to turn user research and metrics into clear requirements, prioritized roadmaps, and measurable outcomes. Join a global team where you can grow your career while building capabilities used across markets and time zones.
As a Senior Product Associate at JPMorgan Chase as part of the Commercial & Investment Bank's Liquidity & Account Solutions Product unit, you contribute to product discovery, delivery, and optimization for intraday liquidity and account solutions. You use user research, customer feedback, and product metrics to inform the roadmap and improve existing offerings. You partner with cross-functional teams to define requirements and deliver features that improve usability, transparency, and control readiness. You assess upstream and downstream impacts of new capabilities to protect end-to-end client and operational outcomes in a global, continuous-operating environment.
This role supports a transformation of how intraday liquidity is defined, measured, and made available across regions. You help identify high-value opportunities through journey mapping, stakeholder input, and market analysis. You translate complex business and technical concepts into clear documentation that enables delivery teams to execute efficiently. You contribute to disciplined measurement of outcomes to guide iteration and continuous improvement.
Job Responsibilities
- Partner with the Product Manager to identify product opportunities through user research, customer feedback, and market discovery.
- Translate research insights into clear problem statements, prioritized backlog items, and roadmap inputs.
- Evaluate upstream and downstream impacts of new features to protect the overall product experience and operational outcomes.
- Define requirements, epics, user stories, and acceptance criteria that enable effective delivery and testing.
- Track delivery and outcome metrics across schedule, cost, and quality targets throughout the product development life cycle.
- Support journey mapping and workflow analysis to identify friction points and quantify improvement opportunities.
- Coordinate cross-functional alignment on scope, dependencies, risks, and release readiness.
- Communicate decisions, progress, and trade-offs through concise documentation and stakeholder updates.
- Contribute to post-release reviews by capturing learnings and recommending improvements based on measured results.
Required qualifications, capabilities and skills
- 3+ years of experience in product management, business analysis, or a closely related role (or equivalent expertise).
- Knowledge of the product development life cycle, including discovery, requirements definition, delivery, and iteration.
- Experience collecting or supporting user research and translating insights into product requirements.
- Experience writing epics, user stories, and acceptance criteria for cross-functional delivery teams.
- Ability to analyze and interpret product and delivery metrics to support prioritization and decision-making.
- Strong written and verbal communication skills, including producing clear, concise documentation.
Preferred qualifications, capabilities and skills
- Experience performing requirements discovery, documentation, and elaboration with multiple stakeholder groups.
- Knowledge of payments or settlement products and their relationship to funds control and/or credit concepts.
- SQL and data analysis experience for independent validation and metric investigations.
- Experience working as part of cross-functional and global teams.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Promote innovation in product development, user research, and analysis to shape and optimize our offerings