Join JPMorganChase as a Fund Services Associate I and become an integral part of our dynamic team. This role offers a unique opportunity to enhance your career by working closely with operations, financial controllers, and external partners. You'll be at the forefront of ensuring smooth fund servicing operations while contributing to process improvements. Embrace the chance to grow your skills in a supportive environment that values innovation and collaboration.

As a Fund Servicing Associate I within JPMorganChase, you will play a pivotal role in enhancing our operational services related to fund accounting and administration. Your work will have a meaningful impact within our department, as you apply your broad knowledge of fund servicing principles and practices to perform diverse activities requiring analysis and judgement. With your advanced emotional intelligence, you will build trusting relationships with peers, managers, and stakeholders, fostering a collaborative environment. Your continuous improvement mindset will drive you to propose and implement improvements to our current working methods, contributing to the efficiency and resilience of our operating platform.

Job Responsibilities

• Perform cash and asset reconciliation activities between accounting and custody records, investigating and resolving exceptions in a timely manner.
• Execute daily operational processes in accordance with established Standard Operating Procedures (SOPs), client deadlines, and service level agreements (SLAs).
• Conduct thorough self-review of completed activities to ensure accuracy and quality prior to submission for review.
• Analyze accounting records, identify discrepancies, and raise queries with relevant stakeholders while escalating potential issues where appropriate.
• Proactively identify and escalate operational risks, control gaps, or anomalies that may impact client deliverables or result in audit findings.
• Serve as a point of reference for junior team members on fund accounting, reconciliation, audit, and operational processes.
• Identify opportunities for process enhancements, automation, and operational efficiencies, and contribute to continuous improvement initiatives.
• Ensure adherence to all risk, control, governance, and compliance requirements, including maintenance of process documentation, SOPs, and checklists.
• Support a strong control environment by following established procedures and utilizing firm resources responsibly and appropriately.

Required qualifications, capabilities and skills

• Minimum 8 years of experience in Fund Accounting, Custody Operations, Investment Operations, or a related financial services environment.
• Strong understanding of mutual funds, Net Asset Value (NAV) calculations, and fund accounting principles.
• Knowledge of Corporate Actions and/or hands-on experience with Tax Reclaims is required.
• Strong analytical and problem-solving skills with the ability to investigate and resolve complex issues.
• Excellent attention to detail and ability to perform comprehensive reviews of financial data and reports.
• Demonstrated ability to manage multiple priorities and work effectively under tight deadlines.
• Strong risk and control mindset with a focus on accuracy, governance, and operational excellence.
• Effective verbal and written communication skills with the ability to interact confidently with internal and external stakeholders.
• Proven ability to work collaboratively across teams and global locations.

Preferred qualifications, capabilities & skills

• Postgraduate qualification in Finance, Accounting, Commerce, or a related discipline.
• Professional certifications such as CA, CFA, CPA, ACCA, or equivalent are advantageous.
• Experience driving process improvement, automation, or efficiency initiatives within fund services operations.
• Knowledge of global financial markets, investment products, and regulatory environments.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.