Transactions Manager II
Lewisville, TX, USA
Job responsibilities
- Lead teams in daily processing of document transactions and extraction of checks and remittances, optimizing delivery of strategic priorities and department objectives, including productivity, quality, and customer experience.
- Oversee remittance processing operations by setting daily production goals, delegating work, evaluating performance, and implementing action plans to maximize productivity and quality.
- Manage shift operations by resolving production or quality issues, and escalating process delays or breakdowns to management and key stakeholders.
- Apply strategic thinking, operational acumen, and data literacy to make informed decisions impacting the department and communicate insights effectively to the team and other departments.
- Utilize data analysis skills to evaluate end-to-end processes, identifying critical issues and opportunities to optimize transaction management.
- Leverage proficiency in artificial intelligence and prompt writing to guide AI system behavior, ensuring accurate outputs and supporting the implementation of new technologies.
- Demonstrate expertise in managing a team within a transaction processing environment for at least three years, effectively leading and optimizing team performance.
- Demonstrated ability to apply advanced analytical and problem-solving skills in a transaction management setting.
- Proven experience in implementing and optimizing automation technologies in a transaction processing environment.
- Proficiency in using artificial intelligence and prompt writing to guide the behavior and responses of AI systems.
- Demonstrated ability to apply strategic thinking and data & tech literacy in making informed decisions and communicating insights effectively.
Schedule: Monday - Friday 7:00am to 3:30am
Security Clearance Requirement:
A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. This process includes, but is not limited to:
• Fingerprints
• Credit check
• Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate.
• Verification of employment history
• Educational background
• Criminal record check
• Tax filing history (possibly)
• References
• Information on relatives including citizenship
• 7 Year Travel History
• 7 Year Residence History
• Government interview completion and favorable background investigation.
• Other relevant verifications as mandated by federal requirements
Employment is contingent upon the candidate’s ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Lead teams to process documents and remittances, streamline operations, improve quality, and elevate the customer experience.