Reference Data Associate
Data Science
Bengaluru, Karnataka, India
Lead a high-performing Investment Banking Operations team to deliver accurate, compliant, and timely outcomes while driving tight controls, reporting transparency, and stakeholder confidence.
As an Reference Data Associate within Investment Banking Operations, you lead day-to-day delivery, issue resolution, and controls execution to ensure accurate and compliant processing. You coordinate across internal partners (e.g., Client Service, Legal) to resolve disputes within agreed timelines while maintaining strong stakeholder communication. You drive reporting, scorecards, workflow monitoring, and capacity/contingency planning to meet internal SLAs and business needs.
Job Responsibilities :
- Proactively identify issues and coordinate with relevant internal functions (e.g., Client Service professionals, Legal) to resolve disputed points within set time-frame parameters.
- Deliver process controls to ensure accuracy and adherence to regulatory rules and internal standards.
- Resolve issues in a time-bound fashion and provide regular updates to senior management across BAU and projects/initiatives.
- Generate reports and scorecards, present insights in operations calls, and support capacity and contingency planning.
- Monitor workflow and assist Team Leaders to enable equitable distribution of work.
- Manage internal Service Level Agreements and communicate performance to stakeholders through effective reporting.
- Work a flexible schedule to accommodate business needs.
Required qualifications, skills, and capabilities :
- Proficiency in MS Office applications including Outlook, PowerPoint, Excel, Word, Access, and Project.
- Strong understanding of a global bank’s operations environment, including management and external reporting, with Investment Banking process and system knowledge.
- Demonstrated ability to manage a team of high achievers with diverse experience and skill sets using a strategic approach.
- Inclusive leadership capability to identify talent, recruit, coach, mentor, and develop team members while balancing BAU delivery and projects with strong attention to detail.
Preferred qualifications, skills, and capabilities :
- Graduate or Post-Graduate qualification.
- 8+ years of experience in operations.
- Proven ability to operate effectively in a dynamic environment.
- Demonstrated team management experience.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Build your career while working in the world’s most innovative bank which values creativity and excellence.