Product Design - Vice President

JPMorganChase
JPMorganChase

Product, Design

Bengaluru, Karnataka, India

Posted on Jul 22, 2026

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Product Design team to partner with the Business.

As a Product Design - Vice President within the KYC platform team, you will own the technical product vision and roadmap for the KYC platform, treating software as a product with clear value propositions, user personas, and success metrics leveraging Applied AI/ML or Agentic framework.

Job Responsibilities

  • Own the technical product vision and roadmap for the KYC platform, treating software as a product with clear value propositions, user personas, and success metrics leveraging Applied AI/ML or Agentic framework

  • Define and evolve platform capabilities (data services, rules engine, event driven integration patterns like KAFKA and workflow orchestration, integrations, UI components) as reusable enablers for multiple programs and LOBs.

  • Establish and maintain a platform health scorecard (reliability, performance, security, cost, developer experience) and drive continuous improvement.
  • Design and govern a service-oriented architecture (SOA/microservices) with clear domain boundaries, API contracts, and event-driven patterns and Architect and implement a rule-driven framework (policy-as-code, decision engines) that externalizes business logic from application code, enabling rapid policy changes without deployment cycles.

  • Define API standards, integration patterns, and data contracts to ensure interoperability across KYC, CDD, COLT, CAP, OSKAR, and downstream systems and drive modernization from monolithic, intent-based workflows to content-first, configuration-driven architectures that support cross-LOB nuances at speed.

  • Translate complex regulatory and business requirements into scalable technical solutions, working closely with Product Owners to refine epics, stories, and acceptance criteria and Establish product design best practices: CI/CD, automated testing, observability, security-by-design, and SRE principles.
  • Mentor and grow product design talent; foster a culture of experimentation, learning, and accountability and Articulate technical trade-offs, risks, and investment cases to executive audiences in clear, business-aligned language.
  • Collaborate with enterprise architecture, infrastructure, and security teams to ensure platform alignment with firmwide standards and controls.
  • Represent the platform in governance forums (architecture review boards, risk committees, audit readiness sessions).
  • Ensure the platform meets all audit, regulatory, and control requirements (data lineage, decision explainability, access controls, evidence capture).

  • Drive SRE practices: SLIs/SLOs, error budgets, incident management, chaos product design, and proactive resilience testing and Own cost optimization and capacity planning; balance performance, scalability, and cost efficiency.

Required qualifications, capabilities and skills:

  • Bachelor’s or Master’s degree in Computer Science, Product Design, or a related field (or equivalent practical experience).
  • 10+ years in software product design, with 5+ years in product design or platform leadership roles.
  • Proven track record of treating software as a product: defining value propositions, user journeys, success metrics, and iterative roadmaps.

  • Experience building reusable platform capabilities (APIs, SDKs, frameworks, shared services) consumed by multiple teams or LOBs.

  • Deep expertise in service-oriented architecture (SOA, microservices, event-driven architecture) and API design (REST, GraphQL, gRPC).
  • Hands-on experience with rule engines, decision management systems, or policy-as-code frameworks (e.g., Drools, DMN, OPA, custom DSLs).

  • Proficiency in modern tech stacks: Java/Spring Boot, Node.js, Python, cloud platforms (AWS, Azure, GCP), containerization (Docker, Kubernetes), CI/CD pipelines and Strong understanding of data architecture: domain models, canonical data, event sourcing, CQRS, data lineage, and governance and Experience with workflow orchestration, case management, and BPM platforms (e.g., Camunda, Temporal, custom orchestrators).

Preferred qualifications, capabilities and skills:

  • Deep experience with agile methodologies (Scrum, Kanban, SAFe) and product delivery practices (epics, stories, acceptance criteria, definition of done).

  • Experience in financial services, preferably in KYC, AML, CDD, onboarding, or compliance domains.

  • Experience with SRE practices: SLIs/SLOs, error budgets, incident management, observability, and resilience product design.
  • Experience with AI/ML integration, experimentation frameworks, or innovation sprints (e.g., “vibe coding,” AI discovery sprints).
  • Familiarity with modernization initiatives: migrating from monoliths to microservices, legacy system decommissioning, cloud migration.
  • Knowledge of data analytics, telemetry, and platform health metrics (e.g., Datadog, Splunk, Grafana, custom dashboards).
  • Exposure to audit and control frameworks: SOX, GDPR, data privacy, access controls, evidence capture.
    Experience working in global, distributed teams across multiple time zones.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
We are seeking a Vice President, Product Design to lead the evolution of our KYC platform as a strategic product.
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