Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth.

As a Solutions Analyst II in Payments Technology, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You’ll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.

Job responsibilities

• Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
• Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions
• Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment
• Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field

• Guide the work of others, ensuring timely completion and adherence to established principles and practices

Required qualifications, capabilities, and skills

• 3–5+ years of hands-on experience as Solution Analyst / Software Engineer.

• Experience in Financial services domain knowledge, ideally in payments.

• Strong experience with agile methodologies and end-to-end delivery, including operational ownership.

• Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions
• Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge
• Strong written communication skills, with a proven ability to effectively translate complex information for diverse stakeholder audiences

• Proven track record supporting high-throughput, mission-critical platforms with low error rates and demanding uptime requirements.

Preferred qualifications, capabilities, and skills

• Experience with Payments Core Banking ecosystem concepts (real-time payments, participant connectivity, high-availability requirements, reconciliation/settlement considerations).

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J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

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J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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Bridge team-stakeholder gaps and shape innovative solutions in a dynamic role at a leading financial firm.