Lead Software Engineer - Retail Branch Technology
Software Engineering, IT
Ohio, USA
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within Retail Branch Technology, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.
Job responsibilities
- Extensive experience in software engineering, with demonstrable full-stack depth across backend services and modern front-end frameworks.
- Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
- Develops secure high-quality production code, and reviews and debugs code written by others including AI generated code.
- Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems.
- Leads evaluation sessions with external vendors, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture.
- Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies.
- Champion the adoption of AI and automation technologies at all levels to improve developer and engineering efficiency, accelerate solution delivery, and drive continuous improvement.
- Hands-on experience with AI-assisted development tools - VS Code, GitHub Copilot, Claude Code, or equivalent.
- Drives team adoption of enterprise-authorized AI-assisted engineering practices within the work environment to improve code quality, delivery speed, and operational outcomes (e.g., AI-assisted code review/refactoring, test strategy acceleration, incident/root-cause analysis support), while establishing consistent validation standards (secure coding, peer review, automated testing) and promoting reuse of effective patterns across the team.
- Applies knowledge of tools within the Software Development Life Cycle (SDLC) and Product Development Life Cycle (PDLC) toolchains, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
- Identify opportunities to eliminate or automate remediation of recurring issues to improve operational stability.
Required qualifications, capabilities, and skills
- Formal training or certification in software engineering concepts with 5+ years of applied experience.
- Hands-on practical experience delivering system design, application development, testing, and operational stability.
- Advanced in one or more programming language(s) – such as Python, Java, C/C++, Windows .NT, C#, Power-Shell.
- Proficiency in automation and continuous delivery methods.
- Proficient in all aspects of the Software Development Life Cycle (SDLC).
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security.
- Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
- In-depth knowledge of the financial services industry and their IT systems.
- Practical cloud native experience.
- Demonstrated experience leading effective use of approved AI-assisted software development tools (e.g., for coding, code review, test acceleration, troubleshooting) with the ability to set team expectations for validating AI outputs for correctness, performance, and security.
- Strong understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; experience coaching engineers on safe, compliant adoption within delivery practices.
- Strong Linux and Windows administration and engineering skills, including shell scripting (Bash, Power-Shell) and system configuration.
- Experience with Splunk, Grafana and Dynatrace for data visualization, observability and reporting.
- Experience with Resilio/P2P for file synchronization and distribution.
- Experience with Radia for software and configuration management.
- Experience with Ansible for configuration management, automation, and orchestration.
- Financial services or branch/retail technology experience.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Lead Software Engineer to architect end-to-end apps for Retail Branch Technology, solving software and infrastructure challenges.