Strategic Analytics - Sr Associate
Data Science
Bengaluru, Karnataka, India
Job Responsibilities:
- Develop comprehensive analytics to measure, evaluate, and challenge key collections initiatives and performance outcomes
- Identify emerging trends and performance shifts using statistical, quantitative, and data-mining methodologies
- Analyze collections data to deliver diagnostics, insights, and opportunities for strategy and process improvement
- Conduct root-cause analyses to isolate drivers of performance and quantify impact (e.g., processes, customer behavior, policy, macro factors)
- Generate clear, actionable recommendations that inform senior leadership decisions and prioritize high-value actions
- Prepare detailed risk monitoring materials and performance narratives tailored to senior management and stakeholder needs
- Present findings, insights, and strategic implications to multiple levels of management with clarity and confidence
- Lead the design, build, and delivery of MIS dashboards and reporting solutions that enable timely risk and performance management
- Partner across functions to align on definitions, monitoring frameworks, measurement approaches, and implementation plans
- Monitor internal and external behavioral signals, industry trends, regulatory changes, and best practices to continuously improve risk management processes
- Drive continuous learning and adoption of new tools and technologies to enhance analytical rigor, speed, and scalability
Required Qualifications, Capabilities, and Skills:
- Bachelor’s degree or higher in a quantitative discipline (e.g., Finance, Statistics, Economics, Mathematics, Operations Research, or similar)
- Minimum 3 years of professional analytics experience supporting business strategy, risk, or performance management
- Demonstrated ability to structure ambiguous problems and execute end-to-end analyses with strong critical thinking and attention to detail
- Proven experience applying statistical, quantitative, and/or data-mining techniques to identify trends and explain performance outcomes
- Strong ability to translate complex analysis into practical solutions and concise, executive-ready conclusions
- Experience producing risk/performance monitoring outputs (e.g., recurring reports, scorecards, KPI frameworks, executive summaries)
- Strong communication skills with the ability to present insights clearly to stakeholders at varying levels of seniority
- Track record of working independently, exercising sound judgment, and delivering results with minimal oversight
- Strong collaboration skills with ability to influence without authority and align teams around data-driven actions
- Demonstrated agility in learning and applying new tools and technologies to improve analytical delivery
- Results orientation with high ownership, accountability, and a commitment to quality and control discipline
Preferred Qualifications, Capabilities, and Skills:
- Experience in credit risk and/or collections analytics, especially within Cards, consumer lending, or pre charge-off strategy
- Strong stakeholder management skills, including comfort challenging constructively and driving alignment across teams
- Ability to craft executive narratives connecting data, risk appetite, operational realities, and strategic trade-offs
- Continuous improvement experience, including identifying gaps and implementing sustainable enhancements
- Comfort in fast-paced environments with changing priorities while maintaining high standards of accuracy and control
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
We’re seeking an analytics professional to strengthen collections and credit risk performance management through advanced measurement, diagnostics, and executive-ready insights. In this role, you will build and challenge analytics tied to key collections initiatives, identify emerging trends using statistical and data-mining techniques, and conduct root-cause analyses to quantify drivers of performance (process, customer behavior, policy, and macro factors). You’ll develop clear recommendations for senior leadership and create risk monitoring narratives. Success requires strong problem structuring, end-to-end analytical execution, and the ability to communicate complex findings with clarity while partnering across functions to align on definitions, monitoring frameworks, and implementation plans.