Product Manager Technical
Product, IT
Hyderabad, Telangana, India
As a Product Manager in Consumer and community banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
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Develops a product strategy and product vision that delivers value to customers
- Define and communicate product vision, target personas, success metrics, and a multi-quarter roadmap for framework/platform capabilities.
- Own the product backlog end-to-end: intake, discovery, prioritization, epic/PRD writing, acceptance criteria, and release planning.
- Prioritize investments using quantitative and qualitative inputs (adoption metrics, developer feedback, incident/performance trends, support tickets) and articulate ROI.
- Align senior stakeholders (Senior Developers, Principal Engineers, Architects, Senior Leadership) and facilitate trade-offs across architecture, risk, timelines, and usability.
- Translate ambiguous needs into clear, actionable requirements and partner with engineering to deliver iterative value quickly.
- Drive framework-level NFRs and operating excellence across DR (RTO/RPO, failover, parity, runbooks/testing) and resiliency (timeouts/retries, backpressure, idempotency, graceful degradation, chaos testing).
- Embed secure-by-default patterns including authN/authZ, secrets management, vulnerability management, and threat-modeling support.
- Execute AI-aware SDLC and GTM/Developer Experience: model/tool evaluation, governance and quality gates, testing/monitoring and human-in-the-loop controls; plus positioning, rollout, enablement, docs/training, adoption campaigns, feedback loops, templates/golden paths, and scalable support.
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Proven ability to define and deliver product vision and execute in environments with ambiguity and rapid change.
- Experience defining and driving NFRs for platforms/frameworks: DR, resiliency, security.
- Strong communication and influencing skills across deep technical stakeholders and senior leaders.
- Experience driving roadmaps for developer platforms/frameworks (platform engineering, shared libraries, service frameworks, golden paths).
- Proven GTM strategy ownership for platform adoption (launch plans, enablement content, training, internal evangelism, success measurement).
- Familiarity with observability practices (SLOs/SLIs, tracing/metrics/logging, incident management learnings).
- Experience supporting AI/ML-enabled products or SDLC practices (evaluation, monitoring, governance, experimentation).
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Proven delivery of API/schema governance, versioning/deprecation, and CI policy gates.ement
- Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Be a leader committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics