Principal Architect - Cloud Foundations Customer Success

JPMorganChase
JPMorganChase

IT, Sales & Business Development, Customer Service

Tampa, FL, USA

Posted on Aug 1, 2026

Step into the role of a Principal Architect at JPMorganChase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies.

As a Principal Architect at JPMorganChase within the Corporate Sector(Cloud Foundations), you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes.

Job Responsibilities

  • Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies
  • Applies enterprise-authorized AI capabilities within the work environment to accelerate architecture analysis, roadmap development, and design decisioning, with human-in-the-loop validation and appropriate handling of sensitive data.
  • Develops multi-year roadmaps aligned with business and architecture strategy and priorities
  • Creates complex and scalable coding frameworks using appropriate software design, focusing on durability and reuse to improve velocity and quality across teams and functions
  • Develops secure and high-quality production code, and reviews and debugs code written by others
  • Serves as the function’s go-to subject matter expert and contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
  • Establishes reuse-first AI-enabled engineering patterns and governance across SDLC/toolchain practices, ensuring traceability/auditability, resiliency, and security controls.

    Required qualifications, capabilities, and skills
  • Formal training or certification on architecture concepts and 10+ years applied experience
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Expertise in one or more programming language(s)
  • Deep knowledge of software, applications, and architecture, including advanced software architecture, application development, and technical processes within one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • Demonstrated experience applying enterprise-authorized AI capabilities within the work environment in architecture and engineering workflows with strong validation habits and awareness of data sensitivity.
  • Ability to evaluate and integrate AI-enabled capabilities into scalable platforms while meeting resiliency, security, and auditability requirements.
  • Experience applying expertise and new methods to determine solutions for complex architecture problems in one or more technical disciplines
  • Experience leading a product as a product owner or product manager
  • Ability to present and effectively communicate to senior leaders and executives

Preferred qualifications, capabilities, and skills

  • Experience working at code level
  • Familiarity with agentic AI tooling (Claude Code, Copilot, MCP) and its application to platform operations and engineer productivity
  • Experience with cloud landing zone and boundary constructs (portfolio, network, workload boundaries; trust scopes; SEAL-style architecture registration)
  • Background in developer experience, technical enablement, or platform advocacy roles

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans


Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Lead cloud adoption as a Principal Architect, unify platforms to drive product strategy elevating customer experiences firmwide.