The Field Engagement Marketing Sr. Associate equips business bankers with field-ready marketing materials, tools and resources that enable strong, consistent conversations with small business owners in local markets. This role partners with field leadership, marketing, product and risk to create compliant, on-brand content that helps bankers acquire, deepen, and retain client relationships. A key part of the role is owning the strategy and execution of Spanish-language customer materials, from education to storytelling, so our brand feels clear, relevant, and local for Spanish-speaking communities. They’ll need a high level of curiosity to learn products, banker and small business owner needs, ask sharp questions, uncover insights, and iterate quickly; ideally, leveraging compliant generative AI-enabled creative development and workflows.

Job Responsibilities

• Own the thought-leadership content strategy including messaging architecture, storytelling frameworks, and standards that enable clear, consistent field conversations and drive engagement.

• Create high-impact marketing materials, aligned to business objectives and local market needs. Materials include custom presentations, leave-behind materials, and one-pagers.

• Lead the Spanish-language content strategy and execution to support Spanish-speaking customers—delivering financial and product education and client stories that make Chase for Business feel local and culturally relevant.

• Apply approved AI-enabled workflows to accelerate drafting, versioning, and creative development, ensuring thoughtful human review and adherence to required standards.

• Manage vendor and agency relationships to support content development and production needs, ensuring quality, timeliness, and strong creative output.

• Partner with risk and compliance to secure required reviews and approvals while maintaining a fast, disciplined iteration cadence.

Required qualifications, capabilities, and skills

• An ideal candidate brings their curiosity, exacting high standards, positivity and can-do attitude to every project that comes their way. Equally comfortable leading the team or collaborating as a trusted team player, this person utilizes their creativity to think outside the box.

• Bachelor’s degree required; degree in communications, marketing, business, or a related field preferred.

• 5+ years of experience in marketing or a related field.

• Strong written, verbal, and presentation skills, with the ability to convey information simply and clearly to senior business leaders.

• Demonstrated project management capability, including planning, execution, and delivery against timelines.

• Highly proficient in Adobe and Microsoft Office

Required qualifications, capabilities, and skills

• Financial services experience and exposure to product marketing are a plus but not required.

• High curiosity for emerging tools, new content formats, and improved ways to enable the field

• Prior experience supporting banker-facing communications across financial products and services, with practical understanding of regulated marketing and distribution considerations.

• Proven ability to anticipate and mitigate risk in a practical marketing-delivery context.

• Experience leading and coordinating cross-functional teams to deliver shared outcomes.

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Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

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JPMorganChase is seeking a Field Engagement Marketing Sr. Associate to create high-quality, field-ready content to help business bankers acquire new Chase for Business clients and deepen relationships with existing small business clients. You’ll also lead the strategy and rollout of Spanish-language materials for Spanish-speaking customers—bringing financial and product education to life through locally resonant storytelling. Success requires a passion for delivering a strong customer experience and a curiosity and comfort using generative AI-enabled workflows (where permitted) to accelerate drafting, iteration, and continuous improvement.