Senior Director of Software Engineering
Software Engineering
Jersey City, NJ, USA · Plano, TX, USA
As a Senior Director of Software Engineering at JPMorganChase within Data Technology, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.
Job responsibilities
- Set and evolve the multi-year strategy and target architecture for batch and streaming compute platforms.
- Establish platform operating model, service catalogue, SLAs/SLOs, risk controls, and lifecycle standards (build, run, deprecate).
- Drive platform adoption, standardization, and cost/performance optimization across workloads and environments.
- Lead multiple engineering teams and/or platform pods delivering core compute services, libraries, and developer experience.
- Own roadmap planning, prioritization, delivery governance, and measurable outcomes (availability, latency, throughput, cost, and developer productivity).
- Define reference patterns for data processing, orchestration, observability, lineage, and reliability engineering.
- Build and scale capabilities for distributed batch processing (PySpark/DBX) and real-time streaming (Flink and adjacent services).
- Enable serverless execution patterns where appropriate to reduce operational burden and improve elasticity.
- Ensure secure-by-design implementations including access controls, data protection, and auditability.
- Integrate compute platforms with firmwide AI frameworks to support AI-assisted data engineering and operational workflows. Develop domain agents that support the data processing lifecycle (intake, transformation, validation, monitoring, incident triage, remediation, documentation). Partner with governance and control stakeholders to ensure compliant usage and appropriate guardrails.
- Serve as a senior partner to product, data, and technology leaders across Lines of Business to clarify requirements and shape demand. Translate business needs into an executable portfolio; resolve trade-offs and dependencies across teams. Communicate effectively to executive stakeholders with crisp narratives, metrics, and decision-ready options.
- Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Senior engineering leadership experience owning large-scale platforms (not just applications) with measurable reliability and adoption outcomes.
- Deep expertise in distributed data processing and runtime systems, including:
- Batch: PySpark and modern Spark ecosystem patterns
- Streaming: Flink (or equivalent) and streaming design (state, exactly-once/at-least-once, backpressure)
- Platform/Tooling: DBX or comparable platform tooling, CI/CD, release management, environment management
- Serverless/Managed compute patterns and trade-offs
- Strong architecture capability across compute, storage, networking, security, and observability.
- Proven ability to lead cross-functional delivery across multiple organizations with complex stakeholders.
- Experience operating in regulated, high-control environments with strong risk and operational discipline.
- Experience building developer platforms and paved roads (templates, libraries, golden paths, self-service portals).
- Hands-on familiarity with data governance, lineage/metadata management, and data quality frameworks.
- Experience integrating AI/agentic capabilities into engineering workflows (e.g., automation for triage, QA, runbooks, and documentation).
- Background in capacity planning, cost governance, and performance engineering at enterprise scale.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
Direct multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains