Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Vice President in the Risk Management team, you lead the development and execution of risk criteria for retail overdraft and connected commerce collection and recovery. You help us optimize recovery strategies, collaborate across teams, and drive innovation. You will use your expertise to strengthen our risk framework and support business growth. We value your inclusive approach and commitment to excellence.

Job responsibilities:

• Develop and execute risk management criteria for retail overdraft and connected commerce collections
• Oversee collection and recovery processes to ensure effective outcomes
• Conduct risk assessments and implement mitigation measures
• Establish and maintain policies and procedures for compliance and best practices
• Monitor and analyze key performance indicators, reporting insights to senior management
• Lead and mentor risk management professionals, fostering continuous improvement
• Collaborate with cross-functional teams for holistic risk management strategies
• Integrate advanced analytics and technology solutions to enhance processes
• Ensure compliance with relevant laws and regulations
• Articulate the impact of risks and issues on business functions
• Influence business leaders with clear communication

Required qualifications, capabilities, and skills:

• Understanding of account lifecycle, including underwriting, portfolio management, and collections
• Detailed knowledge of key performance metrics and profitability drivers
• Bachelor’s degree or equivalent experience
• Experience in credit risk management with focus on overdraft and/or connected commerce collection and recovery
• Solid functional knowledge in credit risk strategy, business development, product development, and project management
• Understanding of cross-functional dependencies to support risk appetite
• Ability to articulate business impacts of risks and issues
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite and ability to translate business problems into technical solutions
• SAS or equivalent data mining expertise

Preferred qualifications, capabilities, and skills:

• 7+ years of financial services experience in risk management, controls, audit, quality assurance, or compliance
• Bachelor’s degree in Finance, Business Administration, Risk Management, Law, Engineering, or related field; Master’s degree or professional certification (CFA, FRM, JD) preferred
• Extensive experience in risk management, especially in collection and recovery
• Proven track record in developing and implementing collection and recovery strategies
• Strong analytical skills for interpreting complex data
• Excellent leadership and team management abilities

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans