Field Application Engineer
This job opening is in KLA’s MACH Computational Patterning Products group. This team develops and supports advanced modeling and software applications that leading-edge mask-shops, wafer fabs, and OPC customers worldwide use in their production flows to get best yield and productivity from their mask inspection, wafer inspection and review tools, and design tapeouts.
The Applications Engineer working in the Computational Products team will be working closely with customer engineers and division software and algorithm development teams to provide software and algorithmic solutions that resolve customer problems. The Applications Engineer may be located close to the customer site and expected to be at customer site >75% of his/her time, and travel 10-15% of the time to other customer sites. South Korea customers are located mainly in and around Dongtan city in Hwaseong, Gyeonggi province.
The Applications Engineer will be responsible for the following:
- Provide on-site and telephone application support to customers
- Provide products demonstration and end-user training
- Collaborate with Product Management, Applications, Engineering, and R&D to resolve critical customer issues and complaints
- Monitor progress of ongoing customer issues and provide appropriate communication to stakeholders
- Establish priorities and manage workload effectively and efficiently
To achieve satisfactory results, the Applications Engineer is expected to work closely with many other functional groups in MACH including R&D, Engineering, Sales and Marketing. When working with external customer engineers, the Applications Engineer must represent KLA in a professional manner that will build trust and long-lasting working relationships.
Minimum QualificationsMaster's Level Degree or work experience of 0 years , Bachelor's Level Degree or work experience of 1 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer