Service Marketing Analytics Intern
Company OverviewKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Job Description/Preferred Qualifications
KLA has a robust program to collect and analyze on-tool telemetry to more proactively service our tools.
This role will work with the field teams at our beta partners to:
- determine the appropriate metrics for assessing Insight quality and customer value
- collect the Insights being generated by our Analytics server
- summarize the quality of Insights
- quantify the customer value of those Insights
- identify improvements needed
As the Analytics server is a new service offering, this role has an opportunity to establish meaningful guidance and work processes across our service organization.
- Requires less than 1 year of related experience.
- Technical undergraduate degree (or pursuit of).
- Strong data and analysis skills.
- Clear, critical thinking to align deliverables with stated business objectives.
- Desire to thrive in a team environment where input will be received from multiple stakeholders.
The company offers a total rewards package that is competitive and comprehensive including but not limited to the following: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at firstname.lastname@example.org to request accommodation.