KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description
- Work with Japan account teams to identify customer needs and develop new business opportunities across core services and enhancements.
- Negotiate and manage the expansion of service contracts.
- Manage a large account and ensure ramification of decisions don't set unfavorable precedents / unintended consequences.
- Drives team to meet objectives while ensuring that sales activity is positively reflected in customer satisfaction.
- Explain, promote, and support commercial strategy to senior division management
- Document and follow KLA HQ and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization.
- Research and develop strategic sales growth plans with senior GSS staff and team
Minimum Qualifications
- 5+ years of experience in the semiconductor industry.
- Strong presentation and reporting skills.
- Excellent selling skills, analytical capability, and the ability to close deals.
- Effective communication and writing skills in English.
- Proactive, energetic, and performance-driven mindset.
- Bachelor’s degree required; business experience is a plus.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
