SKBU EBI Customer Support Engineer
KLA Corporation
Company Overview
Group/Division
Job Description/Preferred Qualifications
Evaluate, analyze, diagnose, and troubleshoot technical equipment problems via telephone or at customer sites. Ensure equipment enhances customer production. Repair and update equipment at customer facilities.
Manage and maintain tools installed at various customer sites. Also manage and perform requirements from HQ, such as FCO and software upgrades.
Repair system-level problems (which have multiple causes and for which no standard procedures exist) based on the engineer's technical knowledge, education, training, and certification.
Engineers may access and determine problems existing in customers' processes, such as chemical leaks or contamination, and may recommend the shutdown of customer fabs due to unsafe conditions.
Minimum Qualifications
BS degree in Engineering, Electronics, Physics, or Material Science.
Less than 1 year of semiconductor industry experience preferred. (NCG Available)
Experience with defect, metrology, and inspection tools preferred.
Good communication skills in English.
Clear and logical communication skills.
No restrictions on overseas/domestic travel to locations such as Icheon, Cheongju, Gumi, Incheon, Cheonan, and Pyeongtaek.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.