Customer Support Engineer (f/m/d)
KLA Corporation
Company Overview
Group/Division
Job Description/Preferred Qualifications
Responsibilities:
- Installation and start-up of new equipment or upgrades based at customer sites
- Servicing of existing equipment and trouble shooting.
- Follow and work according to documented 'Best Known' methods.
- Collaborating closely with the technical support team at KLA head quarter to resolve issues.
- Documentation of the work performed.
- Taking ownership of and leading projects at the customer sites.
- Loyal appearance of the company towards the customer.
- The Position is based primarily at Dresden/ Germany area with occasional travel within Germany and minor travel across Europe.
Qualifications:
- Certified engineer or degree from advanced technical school or equivalent.
- Very good written and verbal communication skills in English and German.
- Hold a full driver’s license for Germany.
- Open for traveling within Germany and Europe.
Minimum Qualifications
Master's Level Degree or Bachelor's Level Degree in electrical engineering, mechatronics or in a similar field or holder of a "Techniker" or a "Meister" certificate.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.