Customer Support Engineer
KLA Corporation
Company Overview
Group/Division
Job Description/Preferred Qualifications
We will consider new graduates provided they demonstrate a strong hands-on competence and a desire to succeed.
YOUR MAJOR RESPONSIBILITIES:
- ✓ Responsible for customer service activities associated with updating, troubleshooting, diagnosing and repairing of highly complex capital equipment at customer sites.
- ✓ Represents the company to the customer and assumes accountability for customer satisfaction with service.
- ✓ Assures operational quality of system equipment.
- ✓ Coordinates actions with customers to minimize down time.
- ✓ May provide assistance to Installation Engineers in resolving problems.
WHAT YOU WILL BRING:
- ✓ Ability to understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems to address on site customer problems.
- ✓ Excellent presentation and communication skills
- ✓ Excellent analytical and problem solving skills
- ✓ Excellent customer relation and teamwork skills
WHAT WE OFFER:
- Dynamic opportunity and growth potential in the Semiconductor Industry.
- A competitive, family friendly total rewards package.
- Variable compensation components, e.g. participation in company stock purchase plan.
- Company car or car allowance.
- Award-winning training.
HOW TO BE CONSIDERED:
Please click the “Apply” button to submit your resume.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer.
Minimum Qualifications
✓ Languages: French, Fluent English (Both written and spoken)
✓ Bachelor's Level Degree or Master Degree
✓ Experience in semiconductor or electronic industry is a plus
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.