Office Experience Specialist
KPMG
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. It is also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it is no wonder we are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you are as passionate about your future as we are, join our team.
KPMG is currently seeking a Lead Office Coordinator to join our Administrative & Office Experience organization.
Responsibilities:
- Act as the first point of contact for in-office employees and meeting stakeholders as an Office Experience Lead Specialist, ensuring users are aware of the resources available to be as productive as possible while working in the office, aware of all visitors and VIPs expected to be on the floor and anticipate their arrival; assist with planning and coordination of local in-office meetings and events
- Support the day-of execution for local meetings and events, serving as point of contact for meeting stakeholders; manage proactively the general cleanliness and set up of meeting rooms; maintain and troubleshoot AV equipment and where applicable, work closely with Tech ambassador
- Verify accurate processing of reservations into workspace and meeting reservation tool (ServiceNow); pull daily and weekly reports for meetings and workspaces
- Conduct daily walkthroughs of each designated floor/space to assure everything is prepared in accordance with operating procedures and standards
- Communicate and coordinate requests to appropriate support departments/vendors such as building management company, catering vendor, IT organization
- Receive and deliver all incoming packages, as well as provide oversight of mail and shipping
Qualifications:
- Minimum two years of recent office administration and/or combined applicable customer services experience; preferably within a professional services environment
- High School or equivalent degree from an accredited college/university required
- Excellent customer service Skills
- Highly organized and detail oriented
- Exceptional oral and written communication skills; ability to interact with various levels of staff and work in a team environment
https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=1379_9_24
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.