Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Administrative Services to join our Administrative & Office Experience organization.

Responsibilities:

• Oversee daily activities of Administrative Services team members, manage assignments, workload and training schedules to respond to client needs and ensure excellent quality and service delivery
• Build relationships with internal clients and key stakeholders and act as a trusted business advisor to help advance, implement, and achieve objectives and desired outcomes; use business and subject matter expertise to provide practical and relevant ideas and insights
• Coach, lead, and motivate a team to meet and/or exceed performance goals, while consistently seeking ways to advance team capabilities and performance; promote a teaming culture with shared goals and responsibilities; leverage strengths, specialized skills and diverse perspectives to help create a high-performing team; build strong relationships with counselees to promote growth and provide direct feedback to cultivate solid performance
• Work with team members to navigate and solve day-to-day problems related to services, technology, relationships, or other issues, including collaborating with HR, Digital Nexus, or other internal teams/resources as appropriate
• Collaborate with AOE Leadership and peers, leading and actively participating on time sensitive projects to advance the AOE strategy; collaborate with other managers within AOE to share best practices related to service delivery, team leadership, and reporting in addition to improving workflow
• Understand, support and drive firm and AOE strategy and initiatives in all interactions and across all projects, while maintaining a cross-functional focus with our Audit, Advisory, Tax, and BPG functions; understand and monitor AOE reports and other data to effectively manage volumes, assignments, overtime, productivity, customer satisfaction, time in office, and other key performance indicators for a team

Qualifications:

• Minimum five years of managerial experience, preferably in a professional services environment
• Bachelor's degree or higher from an accredited college/university
• Experienced and strong people leader; inclusive, approachable and team oriented, building, leading and mentoring teams in a positive environment
• Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility. Must be able to prioritize, delegate, and foster the development of high-performance teams to lead/support an environment driven by customer service and teamwork
• Excellent trouble-shooting and organizational skills and ability to work on multiple projects simultaneously; strong data analytic skills, proficient in MS Office 365 including MS PowerBI
• Ability to participate in resource planning processes based on defined organizational plans

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.