Company Description

Our Technology Advisory team combines expertise in intelligent automation, data engineering, and software integration to help our clients align their technology capabilities with strategic and operational goals. Leveraging KPMG’s extensive national and global resources, we take a multidisciplinary approach to unlock the potential of both existing and new technology investments.

Our Community Care (CC) team specialises in supporting care and health providers in the disability, aged care, and community services sectors. We provide software solutions for customer management, workforce management, mobile care delivery, and claims & payments. Our solutions include tailored industry extensions for compliance with quality standards and funding rules.

Job Description

As a Technical Business Analyst in our Community Care program, you will play a pivotal role in consolidating and documenting Power Platform solutions. You’ll work at the intersection of business and technology, ensuring that system knowledge is captured, structured, and handed over in a way that empowers delivery teams and supports scalable growth. Your work will enable independent configuration, adoption, and continuous improvement of our Dataverse-based solutions. Key responsibilities include:

• Consolidate and document existing Power Platform (Dataverse) solutions, making system knowledge accessible and repeatable.
• Enable delivery teams to independently configure, adopt, and scale solutions without ongoing reliance on Product or Development teams.
• Develop and maintain a consistent set of technical and business artifacts, supporting both internal implementation and client-facing training.
• Map and visualise business processes, ensuring workflows are clear for both technical and non-technical audiences.
• Own the process of knowledge transfer, guiding teams through handover and supporting scalable delivery.
• Design and execute test cases in Azure DevOps, validating solution quality and process effectiveness.
• Collaborate with multidisciplinary teams (non-client facing), bridging business context and technical detail.
• Support continuous improvement by identifying opportunities for enhancement and standardization.

How are you Extraordinary?

You thrive in collaborative, multidisciplinary environments and bring a unique blend of technical and business acumen. You are passionate about translating complex system knowledge into clear, actionable documentation and guides. Your attention to detail, analytical thinking, and ability to communicate across diverse audiences set you apart. You are proactive in identifying opportunities for improvement and take ownership of the process from review to delivery.

You stand out because you:

• Bring hands-on experience with Power Platform Business Applications with a focus on Dataverse components (None First Party Apps).
• Excel at consolidating complex system knowledge into clear, actionable documentation and guides.
• Demonstrate strong analytical thinking and attention to detail in reviewing and validating solutions.
• Are proactive in mapping business processes and cataloguing system logic, workflows, and data models.
• Communicate effectively across diverse audiences, translating technical concepts for business stakeholders and end users.
• Take ownership of the process from review to delivery, ensuring completeness and consistency of all artifacts.
• Utilise Azure DevOps to organize workflows, manage test cases, and support quality assurance.
• Foster collaboration, working closely with non-client facing stakeholders, architects, and delivery teams to enable independent implementation.
• Have experience in care, health, or community sector domains (highly desirable), bringing valuable industry insight to your work.

Your Experience

To excel in this role, we are seeking candidates with demonstrated experience in:

• Reviewing and documenting Power Platform applications, including Dataverse, Power Apps, and Power Automate.
• Mapping business processes and cataloguing system logic, workflows, and data models.
• Creating setup guides, training materials, and technical documentation for both internal and client-facing audiences.
• Designing and executing test cases using Azure DevOps, supporting process validation and quality assurance.
• Organising and maintaining structured repositories of documentation and artifacts.
• Collaborating with stakeholders, architects, and delivery teams to bridge business context and technical detail.
• Experience in care, health, or community sector domains is highly desirable.

Qualifications

N/A

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.