Job Description

Our Customer and Operations Advisory team continues to grow, assisting leading organisations across public and private sectors driving sustainable improvements across their business. We craft strategies that boost efficiency and foster growth, from customer experience and growth strategy to operational excellence. Our projects focus on crafting the customer experience, designing operating models, optimising costs, and enhancing supply chains. By refining business operations, we enable organisations to serve communities better.

Working with KPMG you will consult with clients on strategic matters and projects, translating business and customer needs into target operating models and operational requirements, and helping them to work safely within risk guardrails.

You will identify changes and recommend solutions that will typically involve a combination of member and customer centricity, process and value chain analysis, operational management, continuous improvement, and strategic direction and transformation.

Due to a period of growth and significant regulatory change, we are looking for an Associate Director to join our Superannuation Advisory team, which works within the broader Financial Services sector of the firm.

Your Opportunity

You will have the opportunity to work with a broad range of superannuation and wealth management clients and to work across all aspects of superannuation advisory, focusing on:

• superannuation strategy and member outcomes
• product strategy, advice strategy, retirement strategy
• trustee governance for end-to-end management and operation of funds
• entity, fund and product mergers, rationalisations and simplification
• risk and regulatory reform assessment and implementation

How are you extraordinary?

• You are able to manage and solve complex challenges
• You have a strong client service mentality where you strive to provide tangible, practical and innovative solutions for our clients

Your Experience

At KPMG, we believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, you will have strong demonstrable experience in the above areas, with a key focus on superannuation (or relevant financial services).

Additional Information

KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.

At KPMG every career is different, and we look forward to seeing how you grow with us.