Req #

WD00066438

Career area:

Marketing

Country/Region:

Malaysia

Date:

Tuesday, July 2, 2024

Working time:

Full-time

Additional Locations:

Key Objectives of Role:

Shape and lead team of enablement managers (Global Product Services) to achieve assigned revenue and profit goals

New Service Offerings

AP focal to global team and AP markets for offering rationalization and development

Last mile go-to-market enablement for readiness to sell. Includes resolving last-mile issues, and ensuring seller and part number readiness

Markets launches with business ramp-up activities. Alignment of stakeholders to activate sales motions

Offering Localization

Localize offering delivery for competitiveness where appropriate

Localize articulation and competitive assertion in AP markets and segments

Align asset localization for enablement and campaign support

Portfolio Monetization

Meet annual portfolio revenue and profit targets through optimized portfolio mix

Achieve annual revenue and growth targets of stipulated hero offerings

Achieve time-to-revenue targets of new hero offerings

Business BMS

Analyze and BMS sales motions components to identify issues and optimize business ramp-up

Deliver business intelligence and actionable recommendations to stakeholders to enhance business performance.

Streamline sales motions to maximize sales productivity and effectiveness

SME Support

Day-to-day support to extended AP stakeholders and teams for offerings

Level 2 support for sales and opportunity pursuit

Serve as portfolio SME for organization transformation projects impacting the portfolio

Key Measurements:

Business KPIS

Annual portfolio revenue and profit targets

Annual revenue and growth targets of hero offerings

Time-to-revenue targets of new hero offerings

Team Management KPIs

Performance management of team members (Productivity and quality metrics based on % of individuals meeting business KPIs)

Learning and development of team members (Competencies and skills development of team)

Management effectiveness (Based on annual voice of employee exercise “Lenovo Listens”)

Portfolio Coverage:

Support Services (End User Computing Devices and Infrastructure)

Configuration Services (End User Computing Devices and Infrastructure)

Deployment Services (End User Computing Devices and Infrastructure)

Geography Coverage (13 markets):

· Australia

· New Zealand

· Japan

· India

· Indonesia

· Malaysia

· Philippines

· Singapore

· Thailand

· Vietnam

· Hong Kong

· Taiwan

· Korea

Collaboration Matrix

Reporting into Product Marketing Director (Asia Pacific Solutions & Services Group), the candidate will play a crucial role in our matrix organization, collaborating effectively to drive success. This involves collaborating with the following extended teams and functions to ensure alignment, synchronize efforts, and collectively drive success.

Global offering development team

Global solutions and services marketing team

AP marketing and enablement team

AP segment program team

AP regional solutions and services teams

AP regional account sales teams

Ecosystem partners

Corporate functions such as operations, finance

Competences Required:

This role requires a blend of the following skills and competencies.

Knowledge and experience with assigned portfolio, encompassing service offering expertise and competitive landscape

Mastery in crafting compelling sales narratives with assigned portfolio for AP markets and customer segments

Excellent communication skills across executive and operational levels

Strong critical thinking and analytical abilities, with the capacity to articulate points succinctly and impactfully

A team player with collaborative skills suited for a matrix organization

Demonstrated accountability and proficiency in working independently

Team management skills for hybrid and remote workforce

English language fluency is essential, with proficiency in additional languages being advantageous (eg ASEAN languages and Japanese)

Additional Locations:

* Malaysia