Responsibilities include:

• Cross-functional project lead for eCommerce in corporate transformation initiatives
• Lead transformation projects and efforts to optimize global operations, tools, and sales enablement capabilities
• Project manage transformation initiatives by tracking progress, escalating and removing roadblocks, and supporting initiative defined through strategic planning
• Collaborate with global segment, functional and Geo teams to harmonize best practices, optimize tools and processes
• Craft and execute programs that enhance sales, business, and operations processes with a focus on productivity and effectiveness
• Conduct timely, relevant business analytics (e.g., market share analysis, financial modeling)
• Create executive presentations on technical, strategy, and operational performance
• Advocate on behalf of the customer and have a customer-centric approach to the above responsibilities.

Qualifications:

• Bachelor’s degree in a relevant field of study or equivalent work experience
• 8 years’ work experience leading teams using agile and hybrid agile/waterfall practices.
• Basic knowledge of the software development life cycle (SDLC)
• Embrace a growth mindset and Support Leadership mentality
• Strong sense of ownership with regard to project leadership
• Understanding of business analysis best practices and ability to facilitate and document requirements.
• Understanding of quality assurance best practices, test plan development, and plan execution.
• Ability to demonstrate sound judgement, encourage collaboration and communicate effectively (written and verbal) across multiple levels in the organization.
• Ability to effectively manage competing work demands and multiple initiatives at the same time.
• PMP and Agile/Scrum certifications preferred
• Preference for work experience in delivering enterprise solutions used by Sales, Marketing, and Customer Service. Such solutions include CRM, service and repair operations, organization websites and applications, and learning management systems.
• Previous experience with agile project management tools such as Atlassian Jira or Microsoft Azure DevOps preferred.

Needed soft skills:

• Communication: The ability to articulate ideas, strategies, and feedback clearly, acting as a bridge between corporate, global, geography, and cross-functional teams.
• Problem-Solving: Capable of solving problems in the ever-evolving sales landscape with innovative and effective solutions.
• Adaptability: Thrives in a dynamic environment, managing change, and staying flexible to meet the shifting demands of the role.
• Collaborative Spirit: Works well across teams, understanding that sales is a collective effort, and building strong relationships across departments