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[KYDP X Lenovo] Inside Sales Support Trainee - South East Asia , Hong Kong , Taiwan & Korea

Lenovo

Lenovo

Customer Service, Sales & Business Development
Petaling Jaya, Selangor, Malaysia
Posted on Wednesday, August 21, 2024

General Information

Req #
100015358
Career area:
Administrative
Country/Region:
Malaysia
State:
Selangor
City:
Petaling Jaya
Date:
Tuesday, August 6, 2024
Additional Locations:
* Malaysia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com and read about the latest news via our StoryHub.

Description and Requirements

Please note that this position is specifically for participants of the Malaysia KYDP program. When applying, ensure that your resume clearly states your participation in Malaysia KYDP.


Job Description:

The Inside Sales Support Trainee is responsible for enhancing sales productivity and efficiency by supporting Sellers through enablement, operations, and post-sales activities. This role involves equipping the sales team and external business partners with Lenovo resources, tools, and processes. The Inside Sales Support Representative will collaborate with various teams, including product, supply chain, logistics, marketing, communities, and external agencies, to improve the overall partner experience.

Duties and Responsibilities:

  • Develop and maintain internal support processes for sellers and their business partners, including collaboration with internal functions.
  • Coordinate planning activities with other stakeholders as needed and dive deep into trouble areas to derive actionable strategies.
  • Focus on continuous process and experience improvement, assisting with troubleshooting and the development of new processes.
  • Provide administrative support tasks such as ETA management, account details creation, and other relevant assignments.
  • Build peer support and strong internal relationships with key employees.
  • Participate in group activities to develop and drive process enhancements.
  • May operate on a multi-country basis.

Trainee Requirements:

  • Majors in Computer Science, IT, Sales, Advertising, Marketing, or Business.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced team environment.
  • Experience with PowerPoint, Word, and Excel preferred.

What Trainees Will Benefit:

  • Work on increasingly challenging and engaging real-world projects.
  • Gain hands-on experience in the PC business and sales support.
  • Collaborate with experienced sales professionals.
  • Work closely in a team with diverse backgrounds and cultures.
  • Attend meetings, events, and other networking opportunities.

Additional Locations:
* Malaysia
* Malaysia