Summary

The Intelligent Devices Group (IDG) is a global operation comprised of the PCs and Smart Devices (PCSD) business unit and the Mobile Business Group (MBG). We have more than 30 years of experience in PCs and nearly 40 years of experience with mobile phones. Our portfolio of products, solutions, software, and services ranges from PCs and smartphones to smart collaboration and augmented and virtual reality (AR/VR) solutions.

You will

• Serve as Services Solution Architect in assigned strategic opportunities. Required to work with cross-functional domain specialists to define customer requirements, build solutions with Profit/Loss, risk mitigation models, and overall solution approach and proposal.
• Articulate and discuss Lenovo services and solutions, best practices, use cases, and industry trends in an advisory capacity during solution and presales engagements.
• Produce solution modeling with components, costings, risk, and mitigation factors that position Lenovo to win opportunities - Produce vendor and customer statement of work for project sign-offs.
• Responsible to pass solution models and statements of work through assurance gating with Delivery (and extended functional teams where required).
• Cultivate strong, trusted, and meaningful relationships with the extended Lenovo team (account sellers, services sales, service delivery), external customers, and strategic partners.
• Maintain an understanding of current and emerging technology, trends, and toolsets in the industry. Contribute strategic insight to build up Lenovo Managed Services practice areas.

You Bring

• Recognized university degree (Advanced degree preferred but not mandatory)
• Microsoft and other recognized technical certifications
• ITIL and other project management certifications preferred.
• Ten (10+) years’ experience in technical consultancy and end-to-end services solutions in an IT service business environment with proven results.
• Strong understanding of sales and delivery organizations from a previous position in a similar capacity. Effectively bridges end-to-end requirements holistically.
• Confident, articulate and professional in both oral and written communication and presentation in addressing all levels of audiences including C-levels.
• Possesses commercial awareness of local and regional competitive market in AP region, including direct and indirect competition from OEMs, business partners and solution providers
• Deep knowledge and passion to advocate and solution modern workspace deployment and management solutions (including workflows, resourcing models, infrastructure, toolsets, and software)
• Deep knowledge and passion for emerging technology and able to rationalize productization opportunities in Lenovo Services portfolio.
• Able to address customer requirements through critical thinking, creative solutions and collaboration across functions and geographies - Ready connections to regional and local partners in AP countries
• Spoken and written proficiency in additional languages over and on top of English is an advantage.