As a Global Account Manager at Lenovo, you will be responsible for managing named global Telco accounts. You will work closely with high-profile clients, leveraging Lenovo's comprehensive product and service portfolio to meet their needs and drive business growth. This role requires a consultative selling approach, C level communication experience, a deep understanding of client business processes, the skill to lead global team members, and the ability to navigate complex sales cycles.
Role and Responsibilities
Sales Strategy and Execution:
- Develop and execute strategic account plans to achieve sales targets and objectives.
- Identify and pursue new business opportunities within existing accounts.
- Collaborate with internal teams, including international counterparts, product management, marketing, and service delivery, to develop tailored solutions for clients.
Account Management:
- Monitor account performance, ensuring alignment with contractual agreements and service level expectations.
- Conduct regular business reviews with clients to discuss performance, opportunities for improvement and future collaboration plan.
- Build, present, and execute on Account Plan Reviews (APR)
Consultative Selling:
- Understand clients' business challenges and objectives, providing consultative advice and proposing effective solutions.
- Present Lenovo’s product and service offerings in a compelling manner, demonstrating value and ROI.
Client Relationship Management:
- Develop and maintain strong, long-lasting relationships with C level stakeholders within assigned global accounts.
- Serve as the primary point of contact for clients, addressing their needs, and ensuring high levels of customer satisfaction.
Reporting and Forecasting:
- Maintain accurate and up-to-date sales forecasts and pipeline reports.
- Prepare and deliver regular reports on account status, sales activities, and market conditions to senior management.
Basic Requirements
- 10+ years of experience in account management, sales, or business development, preferably within the Telco segment
- Proven track record of managing large, complex accounts and achieving sales targets.
- Business level English skill.
