eSupport Upsell Project Manager

Lenovo

Customer Service, Operations

Bratislava Region, Slovakia

Posted on Dec 11, 2024

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General Information

Req #

WD00076025

Career area:

Services

Country/Region:

Slovakia

State:

Bratislavský kraj

City:

Bratislava

Date:

Tuesday, December 10, 2024

Working time:

Full-time

Additional Locations:

* Slovakia

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

We are seeking a passionate and skilled professional for the role of eSupport Upsell Project Manager. Join us and become a part of eService support team of one of the world’s largest IT companies that chooses to be different and better.

What You will do:

Drive various projects inside PC Parts Sales and Billable Repair business scope cross all the eChannels, like eSupport, on-device App, Community, etc.
Cooperate with different teams and stakeholders to drive cross-functional projects, making sure project is deployed on time on target.
Track project targets, post project deployment, and contribute to sales revenue growth, monthly readout to executives to show performance, status, etc..

What we expect from You:

Fluent in both oral and written English.
Bachelor degree or above.
More than 5 years of experience in oversea projects.
Better to have experience in eCommerce, B2B sales, service projects, sales projects.
Knowledge about computer products.
Rich experience in multinational company is preferred.

What Lenovo can offer You:

A multitude of professional and personal opportunities
An open and stimulating environment within one of the most forwarding thinking IT companies
Flat structures and fast decision-making processes
An international organization with a high focus on all types of Diversity in the team
3 sick days per year
Additional vacation days
100% sick leave compensation up to 2 months per year
A broad selection of soft / hard skills trainings and individual mentoring
Employer contribution to the Third Pillar Pension System
Life & life events insurance, fully covered by company

Base gross monthly salary starts from 2500 EUR. The final offer could be, of course, negotiated higher than the advertised minimum - it all depends on your experience! In addition, there is also a variable part (a bonus) in value of 12% of your annual earnings.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.