The Logistics Operations Specialist plays a critical role in controlling and monitoring all logistics processes within the country, ensuring that the requirements of both internal and external clients are executed accurately and in a timely manner.

This position also offers the opportunity to develop expertise as a Subject Matter Expert (SME) in various logistics and supply chain topics by participating in improvement projects aimed at achieving cost savings, enhancing efficiencies, and optimizing processes.

Key Responsibilities:

• Support to Logistics Management:

Provide comprehensive support for logistics management activities.

• Data Analysis and Reporting:
  Analyze information and generate reports on various logistics aspects, including shipments in transit, cargo arrivals, customs processes, inventory reconciliation, warehousing, and last-mile operations.

• RMA Processing in MS Dynamics:
  Manage return merchandise authorizations (RMAs), including creation, tracking, and closure within MS Dynamics.

• Certificate and Shipment Management:
  Issue CIP/CIF certificates and track shipments (IDG/ISG).

• Inventory and Write-Offs Management:
  Execute inventory write-offs for Lenc, Gams and demos.
  Process claims and manage associated serial number write-offs.

• Scrap Inventory Monitoring:
  Monitor scrap inventory levels and coordinate appropriate actions for their disposition (e.g., refurbishing, harvesting, or scrapping).

• Serial Number Adjustments:
  Process adjustments for serial numbers.

• Documentation and Process Optimization:
  Develop and prepare procedures, instructions and operational workflows to enhance area efficiency.

• Operational Reporting:
  Prepare and present a summary of the country’s operational status during regional weekly follow-up calls.