Lenovo's Cloud Service Provider (CSP) is seeking an experienced Advisory Technical Program Manager (TPM) to manage System Integration projects for our North American hyperscale customers.

This role will drive end-to-end program management, collaborating with cross-functional teams globally to deliver innovative, high-quality solutions aligned with customer requirements.

This individual should have a strong understanding of server architecture, hardware components, and manufacturing processes.

Location: Morrisville, NC, Hybrid (3 days on-site, 2 days remote)

What You'll Do

Program Management:
• Lead and manage the complete lifecycle of Server Rack Solution programs, from requirements gathering, product qualification to product launch, including NPI and sustaining phase.
• Develop and maintain detailed project plans, timelines, and milestones to ensure on-time delivery.
• Proactively identify and mitigate risks impacting scope, schedule, and budget.

Customer Engagement:
• Act as the primary program interface for North American hyperscale customers.
• Facilitate customer communication, ensuring alignment on technical requirements and project progress.
• Build strong relationships to understand customer business goals and translate them into actionable deliverables.

Cross-Functional Collaboration:
• Work closely with engineering, supply chain, factory, and quality teams to ensure seamless execution of development programs.
• Coordinate with global teams in Taiwan, US, and other regions to align on development priorities and timelines.
• Foster effective communication across geographically dispersed teams.

Technical Expertise:
• Understand key aspects of server hardware design, including compute, storage, GPU, networking, and cooling systems.
• Collaborate with architects and engineering teams to address customer-specific design requirements and challenges.
• Ensure compliance with industry standards and customer-specific requirements.

Process and Reporting:
• Drive process improvements to optimize program efficiency and quality.
• Provide regular status updates and detailed reports to stakeholders, including leadership and customers.
• Manage program changes, ensuring they are documented, communicated, and implemented effectively.
• Cost and Resource Management
• Monitor and manage program budgets, including NRE and material costs.

Basic Qualifications

• Bachelor’s degree in Engineering or Computer Science
• 8+ years of experience in technical program management, with a focus on server development or similar hardware products (ie. server components and/or storage or computer/pc hardware)
• Experience managing complex projects for enterprise or hyperscale customers.

Preferred Qualifications

• Experience working with hyperscale customers

• Familiarity with the Intel, AMD, and Nvidia solution architecture
• Knowledge of regulatory compliance and data center standards in North America
• PMP or Agile certifications

• Excellent communication and interpersonal skills to engage with customers and cross-functional teams effectively.
• Ability to manage multiple projects simultaneously and work in a fast-paced environment.
• Willingness to travel as needed.

• Strong problem-solving skills with a proactive and results-oriented mindset.
• Ability to work across time zones with global teams.
• Detail-oriented with excellent organizational and multitasking abilities.
• Leadership skills to influence without direct authority.