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Technical Support Engineer

Lenovo

Lenovo

IT, Customer Service
Hong Kong
Posted on Apr 22, 2025

General Information

Req #
WD00080009
Career area:
Engineering
Country/Region:
Hong Kong
City:
Hong Kong
Date:
Tuesday, April 22, 2025
Working time:
Full-time
Additional Locations:
* Hong Kong

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Responsibilities:

  • To assist the Officer-in-Charge to supervise the operation and maintenance of various sound and video systems to ensure optimal service availability
  • To provide technical advice and propose planning, replacement and enhancement of sound and video systems
  • To supervise and monitor the installation of equipment/systems
  • To liaise with the customer and other parties to provide solutions and service delivery in technical and operational issues
  • To establish maintenance schedules and/or procedures according to appropriate quality and performance standards for designated equipment and sub-systems

Requirements

  • Degree in Electronic or Electrical or Audio Engineering, Theatre Technology or Technical Arts or any discipline related to Sound Design and Technology, Media and Technology, Computer Science or equivalent and at least 3 years experience in operation and maintenance of audio and visual equipment and/or digital media equipment; OR
  • Diploma or Certificate in Electronic or Electrical or Audio Engineering, Theatre Technology or Technical Arts or any discipline related to Sound Design and Technology, Media and Technology, Computer Science or equivalent and at least 6 years experience in operation and maintenance of audio and visual equipment and/or digital media equipment; OR
  • Secondary 5 and at least 7 years relevant experience in operation and maintenance of audio and visual equipment and/or digital media equipment
  • Willing to perform irregular shift duties
--LPS

Additional Locations:
* Hong Kong
* Hong Kong