Inside Sales Support Representative

We are looking for an Inside Sales Support Representative to support our GAT sales team with daily operations and administrative tasks. In this role, you will work closely with Sales teams, internal stakeholders, external customers, and Lenovo Business Partners. Your main goal is to increase customer satisfaction by minimizing escalations and improving customer experience with Lenovo. The ideal candidate will be detail-oriented with professional communication skills, able to work independently, and driven for results. Due to cooperation with various cultures, we are looking for an open-minded, proactive person who is willing to take ownership and contribute to the profit of the company.

Key Responsibilities:

• Partner with assigned Sales Representatives to manage quote renewals, ensuring smooth approvals and accurate pricing.
• Manage contracts and catalogs - from creation to maintenance.
• Collaborate with key departments (Pricing, CF, COR, Product Team) to streamline operations.
• Support sales productivity with administrative and ad-hoc tasks.
• Own escalation management, prioritizing requests to keep things running efficiently.

What We’re Looking For:

• 1+ years of experience in a similar role with a proven track record.
• Exceptional communication skills – professional & clear.
• Customer-focused mindset with expertise in satisfaction and escalation management.
• Strong analytical & problem-solving skills – think fast, act faster!
• High energy, self-motivated, and results-oriented – we need go-getters!
• Ability to quickly learn and adapt to complex systems and processes.
• Organized, structured, and pressure-resistant – you keep things under control!

Language Requirements:

• Fluent English (spoken and written).
• Fluent German (spoken and written)

Technical Skills:

• Proficiency in Microsoft Office (Advanced Level).
• Experience with Sales processes and back-office administration.

What Lenovo Can Offer You:

• Opportunities for career development & growth.
• Performance-based rewards.
• Flexible working environment (combination of working from home/office).
• 3 sick days per year.
• Additional vacation days.
• A broad selection of soft/hard skills trainings and individual mentoring.

Even if your experience doesn't perfectly match the listed qualifications, we would love to hear from you and get to know you better!

Base gross monthly salary: Starting from 1600 EUR (depending on experience) + 12% variable annual earnings.