Employer: Lenovo Japan, LLC
Work location: Akihabara UDX (Tokyo)
Smoking: Not allowed in the office, but smoking room is available in 5th floor of Akihabara UDX
Employment condition: Permanent Staff (Probation period: 6 months)
# of hirings: 1HCs
Expected salary: Depending on the current salary and experience, we would arrange the reasonable salary.
Overtime allowance: Not applicable
Working hours: 9:00-17:45 (Rest time: 1 hour (12:00-13:00))
Holidays: Saturday, Sunday, national holidays, year-end holiday, established anniversary day, special holiday, and compensatory holiday
Social insurance and benefits: Comprised of Pension, Health, Unemployment and Worker's Accident Compensation, Defined-contribution pension, property accumulation savings, Lenovo employee group life insurance, etc.
About the Organization
- Manager (boss): General Manager, Global Accounts, Japan
- No. of Subordinates: 0
- Number of Peers: 12
Job Overview
As a Global Account Manager at Lenovo, you will be responsible for managing named accounts. You will work closely with high-profile clients, leveraging Lenovo's comprehensive product and service portfolio to meet their needs and drive business growth. This role requires a consultative selling approach, C level communication experience, a deep understanding of client business processes, the skill to lead global team members, and the ability to navigate complex sales cycles.
Role and Responsibilities
Sales Strategy and Execution:
- Develop and execute strategic account plans to achieve sales targets and objectives.
- Identify and pursue new business opportunities within existing accounts.
- Collaborate with internal teams, including international counterparts, product management, marketing, and service delivery, to develop tailored solutions for clients.
Account Management:
- Monitor account performance, ensuring alignment with contractual agreements and service level expectations.
- Conduct regular business reviews with clients to discuss performance, opportunities for improvement and future collaboration plan.
- Build, present, and execute on Account Plan Reviews (APR)
Consultative Selling:
- Understand clients' business challenges and objectives, providing consultative advice and proposing effective solutions.
- Present Lenovo’s product and service offerings in a compelling manner, demonstrating value and ROI.
Client Relationship Management:
- Develop and maintain strong, long-lasting relationships with C level stakeholders within assigned global accounts.
- Serve as the primary point of contact for clients, addressing their needs, and ensuring high levels of customer satisfaction.
Reporting and Forecasting:
- Maintain accurate and up-to-date sales forecasts and pipeline reports.
- Prepare and deliver regular reports on account status, sales activities, and market conditions to senior management.
Basic Requirements
- Several years of experience in account management, sales, or business development, preferably within the technology sector.
- Proven track record of managing large, complex accounts and achieving sales targets.
- Native Japanese skill.
- Business level English skill.
Preferred Requirements
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced, dynamic environment.
- Willingness to travel as needed to meet with clients and attend industry events.
- Experience in sales for technology companies in Japan.