Overview:

We are seeking an experienced Cloud DBA with strong AWS expertise and a solid understanding of ITIL practices to manage and optimize our cloud-based database systems. The ideal candidate will have hands-on experience with AWS RDS, SQL/NoSQL databases, and be capable of ensuring high availability, performance, and compliance through structured processes.

Key Responsibilities:

• Administer and maintain AWS RDS databases (MySQL, PostgreSQL, SQL Server) and NoSQL databases (e.g., DynamoDB, MongoDB).

• Apply ITIL-aligned incident, change, and problem management practices in daily operations.

• Ensure database performance, availability, and scalability through proactive monitoring and tuning.

• Design and implement automated solutions for provisioning, backup, recovery, and scaling using AWS-native tools and scripting.

• Provide L2 operational support, including root cause analysis and issue resolution aligned with ITIL service operations.

• Implement security controls, data protection, and compliance in line with cloud and ITIL governance frameworks.

• Support business continuity and disaster recovery strategies, including high availability and replication.

• Participate in 24x7 on-call rotation, ensuring timely response to incidents as per SLAs.

• Collaborate with DevOps, Security, and Application teams to support change releases and service transitions.

• Experience in WOG/GCC and GCC+ environments is preferred.

Required Experience:

• 7+ years in database administration, with at least 3+ years in AWS and AWS RDS environments.

• 3–5 years of SQL database administration experience.

• Extensive hands-on experience with MySQL, PostgreSQL, SQL Server, and NoSQL technologies.

• Proven experience in AWS database services such as Amazon RDS, DynamoDB, and associated ecosystem.

• Strong understanding of ITIL service management framework, particularly incident, change, and problem management.

Technical Skills:

• Proficient in AWS automation tools: CloudFormation, Lambda, and scripting (Python, Bash).

• Experience using AWS monitoring tools: CloudWatch, Performance Insights, AWS Trusted Advisor.

• Strong in database backup/recovery, replication, clustering, and high-availability solutions.

• Familiarity with ITIL-aligned service desk tools (e.g., ServiceNow, BMC Remedy) is a plus.

• Exposure to WOG/GCC and GCC+ environments is a strong advantage.

Certifications:

Mandatory:

• AWS Certified Database – Specialty

• AWS Certified Solutions Architect – Associate

• Microsoft Certified: Azure Database Administrator Associate

• ITIL Foundation Certification

Preferred:

• AWS Certified DevOps Engineer – Professional