About the Global Account Segment:
Our Global Account segment encompasses key industry players, aligning roughly with the Fortune 1000. These accounts, including Microsoft, SAP, IBM, Bayer, Coca-Cola, Toyota, and HSBC, have global capabilities and operations across multiple geographies. They receive dedicated support through specialized account teams and additional global resources to ensure consistent customer coverage and satisfaction.

We are hiring for 7 newly created roles in Bratislava. Apply today as we have many opportunities!

Job Summary:

The Sales Operations Support (SOS) Associate is a newly created role that will work in cooperation with the Global Accounts Inside Sales team. In this role will be responsible for the communication with the Inside Sales Reps and Global Project Managers, documenting and tracking all activities to closure. You will act as the single point of contact for global operational back-end knowledge and execution but will work with the SOS Specialists to execute daily tasks as needed. In addition, the role will require to work closely and coordinate activities with related teams such as BTIT, Product and Pricing to assure appropriate coverage and support aiming to contribute to customer satisfaction. You will be constantly striving to improve our processes that serve as the foundation for the global business.

What are the key responsibilities of this role?

• E2E ownership for all back-end operational matters of the Account Team assigned.
• Identify & implement process improvements to increase efficiency & effectiveness. Help develop top quality procedures and control check points to proactively find errors and gaps.
• Customers catalog creation and delivery using Lenovo’s internal systems, as well as, maintaining catalog quality and improvement to ensure excellent customer service and customer experience.
• Provide advice to the business based on specialized knowledge and technical capabilities
• Create WW and local country versions of products for transitions, Non-Standard Offerings
• Create and renew Multi Country and Regional quotations

As the right candidate you will have:

• 3+ year of experience in sales support, operations or similar companies/ position
• The ability to work effectively and drive your own agenda projects and solve problems
• Excellent communication, organization and documentation skills
• A positive attitude and the ability to work in a collaborative and energetic environment building strong relationships.
• Be innovative and creative, ability to engage others regarding new ideas and projects.
• Fluency in English
• Advanced knowledge of Excel is a plus
• PC Industry/IT Hardware sales/sales support is a plus
• Project Management skills are highly valued

What Lenovo can offer you:

• Opportunities for career development & growth
• Performance-based rewards
• Flexible working environment (combination of working from home/office)
• 3 sick days per year
• Additional vacation days
• A broad selection of soft / hard skills trainings and individual mentoring

Join us in this exciting role where you will have the opportunity to shape a new team, contribute to drive sales success, and make a significant impact on our customer experience.

Base gross monthly salary from 1800 EUR, depending on experience + variable part 12% of your annual earnings.