Join Our Team as an Infrastructure Customer Demand Specialist for UK & Ireland!

Are you passionate about connecting with people and driving business growth? We are looking for a dynamic individual to join our team and help us engage with marketing-ready leads, nurturing them into qualified opportunities for our dedicated sales force.

What You’ll Do:

• Engage and Qualify Leads: Identify and connect with potential customers from our demand generation activities, turning them into Marketing Qualified Leads.
• High-Volume Outreach: Perform customer calls and emails to build relationships and drive engagement.
• Collaborate with Marketing: Work closely with our EMEA marketing teams to identify target accounts and create prospecting lists.
• Build Strong Relationships: Partner with the Territory Marketing Leader and Sales teams to optimize processes and generate demand.
• Data-Driven Communication: Work with the Marketing team to identify trending verticals and communicate effectively with prospects.
• Customer-Centric Support: Handle inbound chats and calls professionally, ensuring an exceptional customer experience.
• Team Projects: Participate in various team initiatives and contribute to our overall success.
• Proactive Work Model: Design a work approach that aligns with your style, focusing on lead generation and delivering outstanding customer experiences.

Territory: UK & Ireland

What We’re Looking For:

• Team Player: Work effectively both independently and as part of a team.
• Adaptable: Handle multiple tasks and projects, adapting quickly to change.
• Process-Oriented: Follow standard operating procedures and processes.
• Tech-Savvy: Experience with systems like Dynamics 365, ZoomInfo, Powerfront, Genesys, etc.

What You Can Expect:

• Full-Time Position: Permanent contract with a competitive salary.
• Compensation Package: Bonus plan, lunch vouchers, vacation days based on seniority, company shares, work-from-home policy, and more.
• Dynamic Team: Join a diverse and passionate team. You’ll meet them during the interview process.
• Team buildings: at least once per year a team building activity, outside the city to build trust and increase collaboration.
• Giving Back & Fundraisings for the Community: At Lenovo, we believe in making a difference beyond the office. Join our dozens of volunteering projects and participate in team activities that benefit our community and help you connect with colleagues in a fun and meaningful way. We’re committed to supporting educational projects, environmental initiatives, the circular economy, and people with disabilities, among many other causes.
• Modern Office: Our office in Floreasca Park, Bucharest, offers a friendly environment with easy access to public transport and restaurants. Enjoy a hybrid working model: 4 days from home and 1 in the office.
• Transparent Hiring Process: Quick application process with initial screening, followed by interviews with our Talent Acquisition Consultant, team manager, and future colleagues.

Qualifications & Experience:

• Education: Bachelor’s degree (preferred).
• Experience: 1-2 years in a customer calling/engagement role (support, business development, customer project management, or pre-sales).
• Comfortable with Calls: Enjoy making customer calls and engaging in multiple interactions.
• Tech Knowledge: Basic understanding of datacenter technologies (virtualization, storage, servers, cloud, networking) is a plus. We provide product training.
• CRM Experience: Familiarity with CRM tools (MS Dynamics, Powerfront, Genesys) is preferred.
• Skills: Strong written and verbal communication, organizational, and time management skills.
• Attitude: Positive, creative, resilient, and driven to provide high-quality customer service.
• Language: Proficiency in English; French is good to have