hero

Find Your Dream Job Today

Services Supply Chain Order Fulfilment Specialist

Lenovo

Lenovo

Operations
Bucharest, Romania
Posted on Jul 1, 2025

General Information

Req #
WD00084502
Career area:
Supply Chain
Country/Region:
Romania
City:
Bucharest
Date:
Monday, June 30, 2025
Working time:
Full-time
Additional Locations:
* Romania

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

Are you passionate about supply chain operations and customer satisfaction? Lenovo’s Services EMEA Order Fulfilment team is seeking a dynamic and detail-oriented Services Supply Chain Order Fulfilment Specialist to join our ISG Services Support team. In this role, you’ll play a key part in ensuring seamless delivery of services and parts across the EMEA region, supporting our mission to deliver excellence to our customers.

What else is waiting for you in this role?

  • Manage end-to-end fulfilment of customer orders—from creation to Proof of Delivery (POD).
  • Ensure timely order processing in alignment with customer Service Level Agreements (SLAs).
  • Perform backlog management to minimize delays and prevent ageing orders.
  • Handle customer and internal escalations with professionalism and urgency.
  • Support the Parts Escalation Desk (PED) and manage Parts Delivery Time (PDT).
  • Oversee Parts Ship Date (PSD) activities including supply rebalancing and direct shipments.
  • Track and manage Parts Delivery Level (PDL), collaborating with logistics and escalation teams.
  • Provide daily performance reports to the Service Support team and WW Services Supply Chain (SSC).
  • Apply demand planning and forecasting techniques based on historical data and install base.
  • Contribute to process improvements to meet evolving business needs.

What we are looking for:

  • 3+ years in supply chain, order fulfilment, or planning, Bachelor’s degree is a plus.
  • Fluent in English with excellent verbal and written communication.
  • Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Power BI).
  • Strong problem-solving skills and attention to detail.
  • Self-motivated and able to work independently in a fast-paced, evolving environment.
  • Customer-focused mindset with a commitment to quality.
  • Experience working in a global, cross-functional setting.
What we can offer you:
  • Annual salary review and performance-based bonuses
  • Extra vacation days based on years of service
  • 2 sick days annually
  • Additional paid leave for Public Holidays that fall on weekends
  • Additional paid leave for parents
  • Diverse, inclusive international team
  • Hybrid work model with flexible hours (3 days in the office)
If you're excited to be part of a global technology leader and thrive in a fast-paced, collaborative environment - we want to hear from you!
Apply now and help us shape the future of smarter supply chain solutions at Lenovo.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Romania
* Romania

AI PROCESSING NOTICE
We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.