About the Position

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast paced team motivated with entrepreneurial spirit. Our talented product and development teams are infused with a deep understanding of the user, work collaboratively and are empowered to move aggressively to create a new era of experiences that seamlessly span a user’s wearables, smartphone, tablet, laptop and cloud services.

We are looking to add a Sr User Experience Designer - AI to our team that will help us set the path for our next generation of AI-powered experiences. This role will be immersed in understanding user needs and behaviors to influence current and future product development. This role will collaborate within product pods and across hardware and software teams to ensure our solutions are intuitive, engaging, and continuously refined based on user feedback and behavior data. This position will span exploratory research through the rapid evaluations of prototyped ideas. This role will join us at our Chicago, IL or Morrisville, NC locations on a hybrid schedule onsite 3 days/week.

Responsibilities

● Define user experiences tied to AI software experiences that span IDG ecosystem of devices and service from Discovery, Concept and POR stages including critical user journeys, UX architecture, user flow and layout specifications.

● Drive excellence on the few key parts of the experience that maximize user impact including onboarding and education.

● Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for global users across consumer, SMB and large-scale commercial segments. Problem framing

● Co-work within a product pod (SW Dev, PDM, PGM, UI, UX) on iterative sprint cycles to create, develop, ship and improve AI products

● Evaluate and implement action plans based on ongoing market and user research around usability and discovery improvements

● Create visual user stories around key experiences to compliment prototypes enhancing communication across the AI team and with key partners including segments, geos, marketing and PR.

Basic Qualifications

● 7+ years User Research and Design experience.

● Bachelor’s or Master’s degree in Behavioral Science, Human-Computer Interaction, Computer Science, User Experience Design, or related field.

Preferred Qualifications

● 7+ years of experience with interaction design for both product and user experiences for Mobile, Web and Android products.

● Excellent communication, presentation, storytelling skills.

● Experience building concept and design stories.

● User Research skills across qualitative and quantitative methods.

● Experience bringing an AI product to market from inception to launch a plus.