Order Fulfillment Specialist
Lenovo
Why Work at Lenovo
Description and Requirements
Job Responsibilities:
1. Requires a high level of customer-service orientation with strong communications skills
2. Replenishment /Rebalance/Reverse order management ; Customer backlog management
- Order on time release /change, resolve system issue on timely manner
- Close collaboration WW & GEO parts team to track order on time delivery (from DN to GR) and resolve abnormal shipments (DOA, Shortage, Wrong PN etc )
- Communicate with planner and GEO parts team for all order & shipment status effectively
- Maintain active communication with WW & GEO parts team to close customer backlog with speed
3. Works with cross-functional teams to explore opportunities on systems & processes enhancement activities
4. Supports management to address all aspects of parts/project management.
Job Requirements:
1. Excellent English skills in speaking, listening and writing
2. Familiar with ERP logic, good computer skills MS office applications, SQL or Python is plus
3. Able to remain focused and work under pressure, prioritize competing demands and deadlines whilst multi-tasking
4. Demonstrate initiative, adaptability and problem solving skills in a changing and dynamic environment.