Digital Workplace Solutions are part of Lenovo’s Professional and Managed Services strategy and is focused on delivering world-class services to support our customers business strategy and outcomes.

Our service Portfolio consists of everything from Digital workplace solutions, like Service desk, Unified Endpoint Management and Endpoint Security offerings, to configuration, integration, support services, project management & deployment, installation & implementation, data migration and device retirement services across end user devices, on premise and cloud infrastructure and mobile devices. Lenovo also provides complex managed and outsourced solutions using flexible financial models to our valued customers globally.

We are looking for an experienced end user Solution & Services Advisory Solution Architect that can translate business and technical requirements into business outcome focused IT solutions, that add real value. This role leads, owns and supports the pre-sales and delivery activities of digital, technology transformation solutions and services, including responses to large scale, complex customer opportunities, such as RFI and RFPs.

Position Requirements:

• Scopes customer and solution requirements using consultative workshops, analytical techniques, customer visits, Use cases and scenarios
• Translates the requirements into architectures & solutions delivered by Lenovo
• Creates business case collateral and can create and cost solutions across the full end user spectrum
• Drives the technical certification and validation for all opportunities across customers solutions and architecture
• Thinks and acts strategically, anticipates future trends and develops solution visions
• Challenges existing processes to ensure the best value solution is provided
• Understands financial modelling and leasing concepts
• Maintains current knowledge and understanding of technology, processes, tools and tool-sets across the industry and industry verticals
• Autonomously able to work across regions and functions to achieve results with minimal supervision
• Develops, maintains and cultivates strong trusted and meaningful customer relationships at all levels, through a deep understanding of their business and business needs

Candidate Requirements:

• Must Have: Ability to interpret customers business and technical requirements and translate them into IT services and solution which add real business value
• Must Have: A deep understanding of digital workplace architectures, in support of complex customer engagements, and transformation programs
• Must Have: End User workplace environment high level technical knowledge, including business value, use cases and transition and transformation expertise
• Must Have: Experience in creating and presenting business cases which outline business benefits and show value-add and cost savings
• Must Have: Experience solutioning large, complex deals including experience in creating and utilising IT services’ cost/finance models and commercial documents, and can articulate, and present these to key business stakeholders
• Must have 5+ years’ experience in requirements definition, and be experienced in project management, change management and problem solving in a service business environment. Industry recognised accreditations in Technology, Solution Architecture, Consulting and Project Management frameworks approaches and methodologies are a significant advantage
• Must be Multilingual (English, Local Language etc)
• Understands and adheres to corporate governance policies and processes
• Highly articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result needed to all levels of audience up to and including CXO
• Experience with process improvements across regions within an organization required.
• Ability to effectively present information and respond to questions from groups of executives, managers, customers and other employees
• Infrastructure, Datacentre and Network Presales skills are beneficial
• Ability to coach, educate and mentor others

The role reports into the EMEA Solution & Services Architecture Leader for Lenovo Solutions & Services Group.