Financial Reporting & Compliance​

• Lead the preparation of monthly, quarterly, and annual financial statements for the North American service delivery division​

• Manage month-end/quarter-end close processes (e.g., accruals, reconciliations) to ensure accuracy and timeliness, resolving variances and discrepancies proactively.​

Budgeting, Forecasting & Financial Planning (FP&A)​

• Develop and manage the division’s annual operating budget and quarterly forecasts, collaborating with service leaders to align plans with cost controls, and resource needs (e.g., labor, service materials).​

• Conduct variance analysis (actual vs. budget/forecast) for key metrics (revenue per service contract, gross margin, operating expenses) and provide actionable insights to drive performance improvements.​

• Support long-term financial planning by modeling growth scenarios (e.g., new service launches, geographic expansion) and assessing financial feasibility.​

Service-Centric Financial Optimization​

• Analyze profitability of service lines, client contracts, and regional operations to identify high-performing areas and opportunities to reduce costs (e.g., optimizing technician labor costs, streamlining supply chain for service parts).​

• ​Monitor key service financial KPIs (e.g., billable hours utilization, service revenue conversion, customer retention costs) and report on performance to leadership.​

Team Leadership & Stakeholder Collaboration​

• Lead and develop a team, providing coaching, performance feedback, and career development support.​

• Act as a financial business partner to North American service leadership, participating in weekly/monthly meetings to advise on financial implications of operational decisions (e.g., staffing changes, contract negotiations).​

• Collaborate with corporate finance teams (e.g., treasury, tax, FP&A) to align divisional financial processes with global standards and share regional insights.​

Process Improvement & System Oversight​

• Identify inefficiencies in financial processes (e.g., manual reconciliations, disjointed reporting) and lead process automation initiatives (e.g., implementing ERP enhancements, leveraging financial analytics tools like Power BI or Tableau).​

• Maintain oversight of financial systems (e.g., SAP) used by the service division, ensuring data
• integrity and training team members on system updates.​

Basic Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.

• 10+ years of progressive experience in financial reporting, FP&A, or accounting, preferably within a multinational organization.

• 3 +years of management experience

• Strong understanding of U.S. GAAP, financial consolidation, and internal controls.

• Proficiency with ERP systems (e.g., SAP, Oracle) and advanced Excel modeling skills.

• Demonstrated ability to manage month-end close, financial analysis, and budgeting processes.

• Excellent communication, analytical, and problem-solving skills.

Preferred Qualifications

• Master’s degree in Finance, Accounting, or MBA.

• Certified Public Accountant (CPA), Chartered Financial Analyst (CFA), or equivalent certification.

• Experience in the technology, services, or manufacturing industry.

• Prior experience supporting regional or global business units.

• Proficiency with financial visualization and analytics tools (Power BI, Tableau).

• Proven success in leading process improvement and automation initiatives.

• Strong leadership and cross-functional collaboration experience.