As an SMB Account Representative for Lenovo, you will sell Lenovo products, services, and solutions to clients through inbound (queue-based) and outbound phone calls. You will be responsible for uncovering opportunities, selling the benefits of Lenovo products, and selling against the competition. You will champion the innovative power of our products by driving sales with key customers to achieve revenue and profitability objectives. You will configure, price, negotiate, and quote sales solutions and provide proactive follow-up, product information, and overall account support via the telephone. You understand Lenovo’s portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions.
Key Responsibilities:
- Know the IT industry, have experience with computer-based programs, and the ability to learn and present hardware portfolios to customers.
- Build a complex sales strategy to ensure both long- and short-term goals, objectives, and quotas are met.
- Manage end-to-end sales process for up-sell/cross-sell opportunities
- Develop and cultivate client relationships with both new and existing customers while achieving profit and revenue objectives.
- Build forecast and pipeline weekly and provide a clear situation of the client portfolio.
- Ensure that our customers receive the highest level of sales and operational customer service.
- Participate in monthly /quarterly business reviews to identify opportunities and risk of churn and build an appropriate action plan, Ensure that products, services, and solutions recommended to clients will fulfill their needs.
- Work within corporate initiatives, including weekly forecast and opportunity management, to reach high-performance goals.
- Using our sleek sales methodology and processes effectively, which will support you from prospect to closure, leading you to your success and overachievement. Be an active part of the SMB community, participating in meetings and sharing best practices.
- Proven track record of strategically managing and growing SMB Portfolio.
- Record activities in the CRM system. Responsible for generating demand on the actual portfolio.
Position Requirements:
- BA/BS degree or equivalent professional work experience.
- 4-5 years of successful Inside Sales experience is required.
- Strong relationship, communication, and negotiation skills are required.
- Must be ambitious, persuasive, proactive, goal-oriented, well-articulated, and possess sound phone skills. Good problem-solving skills, excellent organizational and multitasking ability. Experience in a quota-carrying sales environment is required.
- Native/Fluent business English, any additional European language is a plus
What We Offer:
- An open and stimulating environment within one of the most forward thinking IT companies
- Flat structures and fast decision-making processes
- A modern and flexible way of working to combine personal and professional life
- An international team with a high focus on Diversity & Inclusion
- Attractive compensation package
Why Lenovo?
Lenovo is a US $50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. We are #1 PC company on the planet, BCG's 50 most innovative companies, and one of Interbrand’s 100 BEST global brands. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world.
