We are seeking a skilled and proactive System Engineer with team leadership capabilities to manage and support our Windows and Intel-based systems. The ideal candidate will not only ensure the stability, security, and performance of our infrastructure but also lead a small team of engineers, providing guidance, mentorship, and coordination across projects. This role requires balancing hands-on technical expertise with leadership responsibilities to deliver reliable IT services in collaboration with cross-functional teams.

Key Responsibilities

• Technical Leadership & Team Management

• Lead and mentor a team of system engineers, fostering skill development and knowledge sharing.

• Assign tasks, monitor progress, and ensure timely delivery of projects and incident resolutions.

• Act as the escalation point for complex technical issues.

• Conduct regular team meetings, performance reviews, and provide constructive feedback.

• Systems Administration & Infrastructure Management

• Manage and upgrade Windows servers (in-place and migration).

• Administer Active Directory, Group Policy, DNS, DHCP, and related services.

• Troubleshoot hardware/software issues across Intel-based platforms, especially Lenovo hardware.

• Perform monthly OS patching and application upgrades across both Linux and Windows enviroments

• Deploy and manage virtual environments using VMware/Nutanix technologies.

• Manage NAS storage and iSCSI solutions.

• Oversee VM deployments and day-2 operations.

• Perform capacity upgrades (scaling up/scaling out).

• Security & Compliance

• Implement security best practices and remediate vulnerabilities from monthly scans.

• Manage Commvault backup solutions and Trend Micro Deep Security.

• Ensure compliance with yearly audits (Host Compliance Report, ASA).

• Collaboration & Documentation

• Collaborate with application teams to support incidents and projects.

• Maintain accurate documentation for systems, configurations, and processes.

• Oversee ITSM inventory management and asset tracking.

• Coordinate patches and upgrades during approved maintenance windows, including on-call support.

• Additional Skills

• Familiarity with Linux/Unix systems is a bonus.

Qualifications

• Education: Bachelor’s degree or Diploma in Computer Science, Information Technology, or related field (or equivalent experience).

• Experience:

• Several years of hands-on experience managing Windows Server environments (2016, 2019, 2022).

• Familiarity with Active Directory, DNS, DHCP, and Group Policy management.

• Experience in regulated environments.

• Proficiency in virtualization technologies (VMware, Nutanix).

• Experience with backup/recovery tools (Commvault, NetBackup).

• Knowledge of patch management tools (BMC, WSUS).

• Prior experience leading or mentoring a small technical team preferred.

• Certifications:

• Microsoft certifications (MCSA, MCSE) preferred.

• VMware (VCP) or Nutanix certifications are a plus.

• ITIL Foundation.

• Linux Certification (RHEL, RHCSA, RHCE or equivalent)

• Soft Skills:

• Strong problem-solving and analytical skills.

• Excellent communication and teamwork abilities.

• Ability to prioritize tasks and work effectively under pressure.

• Proven leadership and mentoring skills.