The Chief of Staff serves as a trusted strategic partner to the SSG Global Account Org, acting as a force multiplier to drive alignment, execution, and operational excellence across the region. This role bridges strategy and execution, ensures follow-through on critical priorities, and enables effective decision-making by coordinating across senior leaders, functions, and countries within the GA organization.

Key Responsibilities

Strategic Execution & Prioritization

• Translate strategic priorities into actionable plans, milestones, and measurable outcomes
• Drive execution of regional strategic initiatives, transformation programs, and cross-functional projects
• Monitor progress against key objectives and proactively escalate risks, dependencies, or roadblocks

Leadership Advisory & Decision Support

• Act as a trusted advisor and sounding board to leadership on strategic, operational, and organizational matters
• Prepare high-quality briefing materials, business reviews, and decision papers for executive and board-level forums
• Support data-driven decision-making through analysis, insights, and synthesis of complex regional topics
• Develop key metric dashboards and analysis to track business performance in close collaboration with the Business Leaders across the region

Cross-Functional & Regional Coordination

• Align GA leadership team members around shared priorities, timelines, and execution discipline
• Facilitate collaboration across functions, countries, and business units within the Global regions
• Ensure clarity of ownership, accountability, and communication across regional initiatives

Business Management and Governance

• Establish and manage the GA executive operating cadence (LT meetings, QBRs, offsites, leadership reviews)
• Track decisions, commitments, and action items from leadership meetings and ensure follow-through
• Support governance models, escalation frameworks, and execution rigor across the region

Communications & Stakeholder Management

• Support the internal and external communications, including leadership messages, updates, and presentations
• Act as a central coordination point for high-impact regional and global stakeholders
• Ensure consistency of narrative, priorities, and messaging across GA leadership channels
• Ensure participants are prepared for executive meetings, including advance distribution of discussion documents, and communicate clear takeaways and actions with relevant stakeholders.

Special Projects

• Lead or support high-priority, confidential, or time-sensitive initiatives on behalf of GA
• Serve as project owner for complex cross-functional initiatives requiring neutrality and senior-level coordination

Basic Qualifications

• 7+ years of work experience supporting sales organizations on a global scale

• Strong ability to get access and credibility with senior leaders internally and externally
• Ability to manage a broad level of tasks at the same time, ability to prioritize is key
• Proven track record of project management experience
• Familiarity with close collaboration and representing Senior Leaders is a must have
• Experience managing large, complex Projects and navigating leaders and stakeholders through this
• Demonstrated ability to communicate and to moderate
• Strong commercial acumen, with P&L awareness
• Executive-level communication, presentation, and stakeholder management skills
• Fluent in English;
• Willingness to travel and engage directly with clients, partners, and internal teams globally
• Strong understanding of complex, matrixed organizations