Sr. Client Manager- Mid-Market R&D
Lenovo
Sales & Business Development
Morrisville, NC, USA
Why Work at Lenovo
Description and Requirements
At Lenovo, we put innovation in the hands of more people so they can do more amazing things. We are seeking a high-performing, strategic sales professional to join our Mid‑Market organization as a Sr. Mid‑Market Client Manager (Sr. CM).
The Sr. Client Manager is a quota‑carrying, full‑portfolio account owner responsible for driving revenue growth, profitability, and services expansion across a defined book of Mid‑Market customers. This role carries direct accountability for Lenovo’s strategic growth initiatives, including Datacenter (ISG), Advanced Services, and Profitability (PTM), while maintaining ownership of the total client relationship.
The ideal candidate is consultative, disciplined, and results‑driven, with the ability to engage customers effectively in both virtual and face‑to‑face environments. This role manages Development and Retention accounts and is expected to grow share‑of‑wallet by positioning Lenovo as a trusted, long‑term strategic partner, not simply a transactional hardware provider. The Sr. CM has end‑to‑end ownership of their assigned account portfolio, including pipeline generation, opportunity strategy, deal execution, and post‑sale expansion, with full responsibility to exceed revenue, profit, and services performance targets.
Key Responsibilities
- Own and manage the entire Lenovo portfolio within assigned accounts, including Devices (IDG), Datacenter (ISG), and Solutions & Services (SSG)
- Drive strategic growth initiatives, with a primary focus on:
- Datacenter and infrastructure solutions
- Advanced and attached services
- Profitability, deal quality, and PTM growth
- Proactively travel within a local territory to engage customers and partners in person, supporting account planning, executive alignment, and Datacenter and Services opportunities.
- Identify, qualify, and advance opportunities through a structured, consultative sales approach
- Lead pricing, configuration, negotiation, and deal closure while maintaining margin discipline
- Develop multi-threaded customer relationships, including IT, procurement, and executive stakeholders
- Partner closely with internal specialists (ISG, Services, Product, Finance) and external channel partners to deliver end-to-end solutions
- Execute against segment priorities, including weekly pipeline, forecast, and opportunity management cadence
- Sell competitively by articulating Lenovo’s differentiated value versus OEM and channel competitors
Basic Qualifications
- Bachelor’s degree with 3+ years of relevant sales experience
or - High School Diploma / GED with 5+ years of relevant sales experience
Preferred Qualifications
- Proven success in account management or consultative B2B sales
- Experience selling or positioning infrastructure, services, or complex solutions
- Strong acquisition and expansion selling skills
- Ability to plan strategically while improving deal profitability
- Executive-level communication and presentation skills across hardware and services portfolios
- Working knowledge of channel programs and partner-led selling motions
- Self-directed, accountable, and comfortable operating in a performance-driven environment
- 10–20% travel expected
Work Model
Lenovo operates under a hybrid work policy requiring three days per week in the office, with two flexible work-from-home days. In-person customer meetings count as office days.