Lenovo’s Cloud Service Provider (CSP) segment within Infrastructure Solutions Group (ISG) is seeking a Director, Technical Program Manager to lead end-to-end delivery for Tier‑1 strategic customers.
In this role, you will own the full program lifecycle—from roadmap alignment and development execution to production readiness and customer success. You will serve as the senior cross-functional leader across engineering, system architecture, manufacturing, and quality, ensuring programs are delivered on time, within budget, and at the highest quality standards.
This is a highly visible role requiring strong technical depth in server, storage, and GPU platforms, combined with executive-level communication and customer engagement skills.
Key Responsibilities
Strategic Program Leadership
- Lead full lifecycle delivery of flagship server, storage, and GPU programs for key CSP accounts
- Drive program ramp, new business wins, and execution against revenue and customer commitments
- Own executive-level customer engagement, including QBRs and ongoing partnership alignment
End-to-End Program Execution
- Manage project plans, milestones, risks, and cross-functional execution across engineering, system leads, TPMs, and manufacturing
- Drive design reviews, DFMEA/DFS validation, debug closure, and quality readiness
- Lead change management, issue resolution, and status reporting to stakeholders
Team & Operational Excellence
- Lead and develop cross-functional teams including TPM, System Leads, BOM/EC, and PJM functions
- Establish and optimize program governance, PMO processes, and risk frameworks
- Maintain systems for schedule, budget tracking, and change control
Quality, Cost & Customer Success
- Manage program budgets, cost control, and expense tracking
- Drive NPI milestones including sample builds, MP readiness, and sustaining support
- Ensure high customer satisfaction, strong QBR performance, and resolution of critical issues
Basic Qualifications:
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Mechanical Engineering, or related field
- 8+ years of technical program management experience in server, storage, GPU, or cloud hardware environments
- Proven experience supporting Tier‑1 CSP or global OEM customers
- People leadership experience across engineering, TPM, or System Lead teams
Preferred Qualifications: - Strong expertise in NPI, end-to-end hardware development, DFMEA/DFS, validation, and program governance
- Excellent communication skills with executive presence and customer-facing experience
- Ability to lead complex global programs and drive outcomes under tight timelines
- Strong business acumen, problem-solving, and organizational skills
- Proficiency in project management tools, Power BI, Excel, and PowerPoint
