Commercial Business Manager – North America Visuals
Are you ready to drive business performance at one of the world’s leading IT companies? Lenovo’s Intelligent Devices Group (IDG) is seeking a highly analytical, results-driven Commercial Business Manager to lead performance management across our North America Visuals (Computer Monitors) Relationship Sales segments.
This role is focused on owning the business performance narrative—translating financial results into clear insights, identifying gaps to plan, and driving cross-functional actions to close those gaps. You will operate at the center of Sales, Marketing, Product Management, and Sales Operations, ensuring alignment and accountability to deliver profitable growth.
Organization
You will be part of the North America Category (4Ps) Organization, reporting to the Director of North America Category Visuals. You will work in close partnership with Sales leadership, Finance, Marketing, Sales Operations, and Product Management, and will regularly present business performance updates, gap analyses, and recovery actions to senior leadership, including executives and GMs.
Key Responsibilities
Business Performance Ownership
- Own end-to-end performance tracking for Direct Relationship Sales segments, including revenue, margin, mix, and key KPIs
- Develop and maintain a clear, data-driven view of performance vs. plan (budget, forecast, prior year)
- Identify performance gaps and quantify drivers (volume, mix, pricing, attach, etc.)
P&L Management & Financial Acumen
- Take ownership of the segment-level P&L, including revenue, gross margin, and key cost drivers
- Pull and synthesize detailed financial data into clear executive-level narratives
- Build bridge analyses (Plan → Forecast → Actuals) to explain performance and highlight risks/opportunities
Gap Closure & Action Leadership
Sales Partnership
- Act as a trusted business partner to Sales leaders, providing data-driven insights and performance transparency
- Support pipeline, conversion, and segment-level performance reviews
- Identify opportunities to improve sales productivity, coverage, and mix
Cross-Functional Alignment
- Partner with Marketing to align demand generation and campaign performance to business needs
- Work with Product Management to influence pricing, promotions, and portfolio actions based on performance insights
- Collaborate with Sales Operations to ensure data integrity, reporting accuracy, and process rigor
Executive Communication
Basic Requirements:
6+ years of experience in business management, finance, sales analytics, or category management within technology or relevant industries
- 6+ years of experience analyzing complex data sets and driving business decisions
- Strong financial acumen, including experience working with P&L statements
- Advanced proficiency in Excel and PowerBI
- Bachelor’s Degree or equivalent work experience
Preferred Requirements
- Proven experience owning or influencing business performance across a sales-driven organization
- Strong ability to translate data into executive-level narratives and actionable insights
- Experience working directly with Sales organizations and influencing commercial outcomes
- Demonstrated ability to lead cross-functional initiatives and drive accountability without direct authority
- Excellent communication and presentation skills with senior leadership
- Strong organizational rigor and ability to manage multiple priorities in a fast-paced environment
What Success Looks Like
Clear visibility to business performance across all Relationship segments
Consistent delivery of revenue, margin and unit share targets
- Well-defined and executed recovery plans when gaps arise
- Strong cross-functional alignment and accountability
- Executive confidence in business insights and recommendations
This position requires candidates to be based near our headquarters in Morrisville, NC and adhere to a 3:2 hybrid work schedule. This means three days on-site for in-person collaboration and two days remote each week, ensuring flexibility while maintaining strong team engagement.
